Uptown Ford Lincoln - Service Center

Wait time very good. I had an appointment, so I didn't have to wait too long. Excellent service. Clerks very helpful. Nice waiting room. Good coffee. Happy to have c I had an appointment, so I didn't have to wait too long. Excellent service. Clerks very helpful. Nice waiting room. Good coffee. Happy to have car washed. More

continues to be great The service here still continues to be great. All questions are answered and the service goes beyond expectations. Just a great place to do business. The service here still continues to be great. All questions are answered and the service goes beyond expectations. Just a great place to do business. More

Maintainance I was promised a 45 minute to one hour wait. But it took 1 1/2 hours due to being "short handed". But the work and the no cost due to 'warranty' was I was promised a 45 minute to one hour wait. But it took 1 1/2 hours due to being "short handed". But the work and the no cost due to 'warranty' was fine. More

Oil change/ other stuff wrong I was very upset after my oil change. I asked to have my back door checked because it does not open. They checked it and charged me additional $116.00 I was very upset after my oil change. I asked to have my back door checked because it does not open. They checked it and charged me additional $116.00 to check it. My total was $153.00. I was also told I need lower control arms which would cost $700.00 and to replace the door latch would be and additional $300.00. I bought this car in March/2015 and I have put over $3000,00 in this car for repair. I could have taken that money and got a new car. I now have to figure out if my tires are going to cave in on me, if I don't get the lower control arms fixed. I didn't have an additional $116.00 just for them to check to see if why my door wont open. That's why I'm upset and tired of putting money into this truck. More

30,000 Mile Maintenance I brought in my car for 30,000 mile maintenance and oil change. The staff from beginning to end was kind and helpful. The part that really made my day I brought in my car for 30,000 mile maintenance and oil change. The staff from beginning to end was kind and helpful. The part that really made my day, was the gentleman that brought my car out front. He has washed my car and cleaned the floor mats. He said it was to help mom out, and boy was he right! They needed a good cleaning. Thanks Uptown Ford Team! More

10,000 mile maintenance Tires rotated, 10,000 mile check up, clean car in and out.....and done in a professional and timely manner. Thanks for another good job. Tires rotated, 10,000 mile check up, clean car in and out.....and done in a professional and timely manner. Thanks for another good job. More

Excellent Service Always great service, attention to detail and I leave with a sparkling car. I never feel pressured to have extra things done that really aren't necess Always great service, attention to detail and I leave with a sparkling car. I never feel pressured to have extra things done that really aren't necessary. More

Oil change Because of unexpected light traffic I arrived about 1/2 hour early for a scheduled oil change. The service department got my truck in well before the Because of unexpected light traffic I arrived about 1/2 hour early for a scheduled oil change. The service department got my truck in well before the scheduled time slot and I was finished and back on the road in short order. The service department was thorough and efficient. They were also friendly as always. More

Excellent Service Needed to have my back seat heater fixed. Taken care of in the time promised with the use of a loaner while my car was being serviced. Have had a Needed to have my back seat heater fixed. Taken care of in the time promised with the use of a loaner while my car was being serviced. Have had a number of vehicles from Uptown and always am treated well by the sales and service departments. More

Oil change Everything was efficiently handled in an appropriate amount of time. Howard and Justin were very helpful with some additional questions I had relating Everything was efficiently handled in an appropriate amount of time. Howard and Justin were very helpful with some additional questions I had relating to the audio in my car. More