Uptown Ford Lincoln - Service Center

The staff were very kind and understanding, they were extremely helpful with handling my vehicle! Antwan especially was professional, personable, and helpful! extremely helpful with handling my vehicle! Antwan especially was professional, personable, and helpful! More

Everything about this dealership has been great! ! From the pick up of my vehicle to the drop off 😊 ! From the pick up of my vehicle to the drop off 😊 More

Their service drive was the best experience I’ve ever had at a Ford dealership! at a Ford dealership! More

I have a problem with very loud squealing brakes from day one, after purchasing my Escape from Uptown. I brought my Escape in three times for the problem. The first time I was told that there was no problem one, after purchasing my Escape from Uptown. I brought my Escape in three times for the problem. The first time I was told that there was no problem the third time they installed shims which did help for a while but the Loud squealing noise came back. I was told that brakes were not covered under warranty and there was nothing else that could be done. In desperation I finally had to contact Ford myself to ask for assistance with the replacement of the brakes. Ford did offer their assistance for part of the brake replacement. Uptown still refused to help with any of the remaining cost for brake replacement. Ford Motor company has been making automobiles for over 120 years. I do not think I am asking too much to have quiet brakes that do not wake my neighbors when I leave home in the morning. More

Excellent Everyone I talked with answered my question s perfectly and treated me with respect.?? perfectly and treated me with respect.?? More

Hope did great job taking care of my concern. Repair was done fast and my truck is fixed. Repair was done fast and my truck is fixed. More

Everything was Great. Uptown is the best Dealer to work with. Everyone is friendly and Helpful Uptown is the best Dealer to work with. Everyone is friendly and Helpful More

Hope was very nice to work with, and Scott Krause has been our “go to” person ALWAYS. He is very knowledgeable, and we always knew we could trust him. been our “go to” person ALWAYS. He is very knowledgeable, and we always knew we could trust him. More

Did a great job, work completed in timely fashion , highly recommend the UpTown service group highly recommend the UpTown service group More

Straight forward, good service. They checked everything and gave me a ride to pickup the car They checked everything and gave me a ride to pickup the car More