VIP Auto Outlet
Maple Shade, NJ
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Finally, a great car buying experience! I had the pleasure of dealing with James Mauro @ VIP Auto Outlet. Being a sales professional myself, I recognize the importance of not doing the "high I had the pleasure of dealing with James Mauro @ VIP Auto Outlet. Being a sales professional myself, I recognize the importance of not doing the "high pressure sales" technique. Jim was accommodating, and very easy to work with. At no time did I feel pressured to buy. He answered my questions, offered options, and was a total professional. I highly recommend Jim and the entire crew @ VIP Auto Outlet. I thank them for a great experience. Brian Mc Philadelphia, Pa More
Amazing Experience / Superior Service! What a surprise!!!!! - a no hassle, immediate financing, no waiting around all day to purchase a vehicle dealership!. I pushed up my appointment with What a surprise!!!!! - a no hassle, immediate financing, no waiting around all day to purchase a vehicle dealership!. I pushed up my appointment with Anthony who accommodated me without issue. I was obviously still a priority appointment. I was greeted in a friendly manner and immediately felt at ease in the dealership - which was not filled with lots of lurking salesmen. This is not a large fancy dealership - it is clean and organized with modern desks and computers and low pressure sales people waiting to help you close a loan. Even though I pushed my appointment up by several hours Anthony had my car waiting for me at the door when I arrived all ready to test drive. While i test drove my vehicle they appraised my trade in and started my loan process. I came back in and hour and a half later I drove off with my car - which Anthony had washed and ready to go. I could not believe it - it seemed to good to be true. **Jim Mauro the General Manager was amazing as well - no hassle with the loan details, very low pressure and straight forward details and loan payment. I would highly recommend this dealership and will be back to buy another vehicle soon! More
No Pressure The sales person had great communication skills and did not apply any pressure to buy a car. He was willing to negotiate a fair price for both my tra The sales person had great communication skills and did not apply any pressure to buy a car. He was willing to negotiate a fair price for both my trade in and the new car purchase. Then the manager was able to firm up the final numbers to make the transaction happen. More
Excellent Service!!!! My experience at VIP was awesome! James and Kevin showed my family and I excellent customer service. I walked out that dealership with a beautiful veh My experience at VIP was awesome! James and Kevin showed my family and I excellent customer service. I walked out that dealership with a beautiful vehicle and I was very happy and satisfied. I definitely will recommend my friends and family who are looking to purchase a vehicle to stop bye VIP, which is the best dealership I've dealt with! More
The best place to buy a car There absolutely no better place to purchase a car! Jim Mauro, Edwin and the gang were AWESOME! We went a few places before coming to VIP and after lo There absolutely no better place to purchase a car! Jim Mauro, Edwin and the gang were AWESOME! We went a few places before coming to VIP and after logging hours on top of hours at other places, VIP was a Godsend. No bait and switch here! All straight up moving vehicles and keeping credibility! I will tell all my friends VIP is the spot!!! More
Me and my wife went to VIP auto outlet after searching the web for an Honda SUV with the best price with good miles. The one that sprang to the top was VIP auto. We made an appointment with Ernest to take the web for an Honda SUV with the best price with good miles. The one that sprang to the top was VIP auto. We made an appointment with Ernest to take a look at the vehicle. Ernest was a great guy with a no pressure attitude. He was really laid back and seemed to care about what I was saying as opposed to other dealers that only car what they are saying. we took a test drive on a 1 owner car with clean car fax and low miles for a great price. We liked it so we went and sat down to talk turkey about getting some financing. I was slightly nervous because I wasn't sure if I could afford the car. However Jim stepped in and eventually put my worries to rest by working with me on the numbers and getting me where I needed to be where I was comfortable. He gave me good value on my trade in and I couldn't be happier. This was the single most relaxed car buying experience for me. Thanks Jim and Ernest. More
I've bought quite a few cars in the past. This was the fastest and easiest one I've ever gotten into. Financing was a breeze. Would recommend to anyone looking to buy or sell. the fastest and easiest one I've ever gotten into. Financing was a breeze. Would recommend to anyone looking to buy or sell. More
Jim and Ernest were excellent to work with. They did everything they could to ensure that I was getting the best deal possible, and took care of the process with no headaches for me at all. Event after everything they could to ensure that I was getting the best deal possible, and took care of the process with no headaches for me at all. Event after I had done all the paperwork, and everything was done, Jim continued to reach out to additional lenders to find a better deal for me, which he absolutely did manage to do. I would highly recommend this dealership to anyone. More
This is my families third auto purchase from Mark, Jimmy Jim Jim and the fella's! The reasons are the friendly atmosphere, the quality of the three autos we have are excellent, for the price paid!! And at a Jim Jim and the fella's! The reasons are the friendly atmosphere, the quality of the three autos we have are excellent, for the price paid!! And at a very fair price compared to other dealers! Also, your ability to get loans for even my wife and daughter in extremely difficult situations, at reasonable rates no less, was well worth the 1 1/2 hour drive from Allentown, Pa.!!! Mark and Jim worked quite hard to insure the best rate possible for US, not them!! You wont find a harder team, they really want the best deal for their customers. That's why we go back to V.I.P. Auto Sales P.S. not one breakdown on any of the cars, so far, in the year and 3 months since we have been a customer!!! J.R.Rudloff! More
I found myself in the position of needing a car fast. My wife and I work at opposite ends of our county and my vehicle had suffered a serious brake failure. I had seen VIP's commercials, so I went to thei wife and I work at opposite ends of our county and my vehicle had suffered a serious brake failure. I had seen VIP's commercials, so I went to their web site to search their inventory. I found several vehicles I was interested in, most in Maple Shade where I work, and 1 in Bridgeton. I called the dealership (it was about 7pm), and spoke with Jim Mauro. Jim was welcoming and very helpful, we discussed the problems with my truck and that I had seen several units I wanted to check out. When i mentioned that one was in Bridgeton and that I didn't think i could get down there to see it he offered to bring it to Maple Shade for me! I made an appointment for the following afternoon. My wife picked me up from work and we arrived at the store about 4:30pm. Once again Jim was very friendly, allowing me to take my time looking and test driving the vehicles I liked without being over my shoulder or trying to lean me toward any one vehicle. After I settled on one choice, Jim went over it with me explaining what they still needed to attend to on the vehicle and assuring me all would be fine. Next Jim went to work securing financing. A short time later not only was I presented a proposal with an excellent rate and a payment I could afford, it included a powertrain warranty, and they even gave me a MORE than fair trade in price on my truck! That night I drove home my awesome 2007 Nissan Pathfinder SE that night! Now, Jim will tell you he was only doing his job, but I'm here to tell you he goes above and beyond to make sure you are both comfortable and satisfied with your purchase. They have a banner in the office that states they treat you like a VIP and boy do they ever!! More