VIP Honda
North Plainfield, NJ
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I recently returned to VIP Honda in North Plainfield, NJ to purchase my second Honda Accord , since my experience was positive the first time buying there. My wife and I were greeted by Janet Ghazouani, who to purchase my second Honda Accord , since my experience was positive the first time buying there. My wife and I were greeted by Janet Ghazouani, who was very friendly and made us immediately feel comfortable at this dealership. We found her to be very interested in determining what our best interests were in obtaining a new vehicle, as opposed to trying to sell us what she wanted to sell. She went out of her way to introduce us to the owner of the dealership and then worked diligently to get us what we feel was the best deal possible on our new 2014 Accord. After the sale, following up with her was a pleasure as she was always easily reached by phone, was very thorough with working out all the details and our vehicle was ready and waiting when promised. I would highly recommend Janet as THE sales consultant to contact as she was very knowledgeable, professional, courteous and just a pleasure to do business with. More
They were ready to help me quickly and with a smile, very friendly. They answered every question I had. I never felt like i was just another costumer or that they were trying to rip me off but instead worked friendly. They answered every question I had. I never felt like i was just another costumer or that they were trying to rip me off but instead worked with me to get the best car i could in my price range. I will gladly recomend Martin & Alex as well as VIP Honda To family & friends. More
Both Vanco and Janet are the best example of dedication to the customer needs and willingness to go an extra mail to be sure that overall customer experience is the best. Their professionalism and friendl to the customer needs and willingness to go an extra mail to be sure that overall customer experience is the best. Their professionalism and friendliness together with Honda quality are the main reason we keep returning to this dealership for all our cars needs. More
This is my SECOND Honda from VIP Honda. I came back to VIP, because I had such a good experience the first time I wanted to give them my business again. At VIP, I was NEVER intimidated, harassed or pressu VIP, because I had such a good experience the first time I wanted to give them my business again. At VIP, I was NEVER intimidated, harassed or pressured at any time to purchase a vehicle. When I came back to purchase my second car, I learned that the first sales rep that I bought my first car from had moved. That is when I was introduced to Janet Ghazouani. When I met Janet she was very personable and had suburb customer service skills. Janet is the type of person who isn't your "typical" car salesman. She is very open and cares about you, and how you feel. If your researching about VIP Honda before you visit or purchase your vehicle, please go and speak to Janet. You will not be disappointed!!! I am def returning for my third car here. More
Dishonest pricing. They always provide a price quote that does not include the destination charge, often about $800, and they compare it to a Honda MSRP price that includes the destination charge. What they does not include the destination charge, often about $800, and they compare it to a Honda MSRP price that includes the destination charge. What they do is add the destination as an addition on the sales order. More
Richard Freeman made this experience the best!! From the time my 18 year old and I walked into the dealership, he was patient, knowledgeable and caring. time my 18 year old and I walked into the dealership, he was patient, knowledgeable and caring. More
I bought a car from VIP Honda about 2 weeks ago. I walked in the door with credit challenges but was able to walk out a very satisfed customer due to William James' efforts. walked in the door with credit challenges but was able to walk out a very satisfed customer due to William James' efforts. More
Just wanted to say what a total pleasure it was working with William James and the entire VIP Honda staff. I had been looking around for a pre-owned BMW and happened to find one at VIP Honda. William and with William James and the entire VIP Honda staff. I had been looking around for a pre-owned BMW and happened to find one at VIP Honda. William and the sales team was extremely helpful and very easy to work with in reaching a purchase agreement. From the time I first walked in the door, I felt William had a personal interest in helping me and making my car buying experience a great one. He was courteous, knowledgeable, and always returned with answers to my questions in a promt and professional manner. Thank you again, William, and thank you to the entire VIP Honda staff. More
Our purchase today was our second used car purchase from VIP Honda this year. We came back to this dealership because of the great experience we had in March with Alex Veras and again had great service wit VIP Honda this year. We came back to this dealership because of the great experience we had in March with Alex Veras and again had great service with William James and Robert Eberbach today. William was extremely knowledgeable and very easy to deal with. No high pressure tactics but friendly and easy going, which makes used car buying extremely painless. We will be visiting VIP Honda again when we need to purchase a car. More
I bought a used toyota solara convertible about 6 weeks ago. Robert was the sales manager that I dealt with. He was very nice and worked with me on the price of my trade. I was very pleased with the exp ago. Robert was the sales manager that I dealt with. He was very nice and worked with me on the price of my trade. I was very pleased with the experience..Unfortunately the car had a problem with the passenger door and I had to bring it back to be fixed the first week I had it. Well a few weeks later the door problem came back, parts were needed..I went back to see Robert and he was very gracious and said he would have the car taken care of.. Two days later I got my car back, the door is working fine. I find it very refreshing to deal with someone who is willing to work with the consumer and stand by his sale. Thank you! More

