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VIP Honda

North Plainfield, NJ

Overview
Reviews
4.3
567 Reviews
Call Dealership (908) 552-7701

700 US-22

North Plainfield, NJ

07060

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Showing 567 reviews

March 30, 2022

This dealership is top tier with high level customer service. Thank you for all your help, and thank you to Terrence for taking care of me. More

by Mtvlux1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence McClain
Report | Print
March 30, 2022

Terrence McClain provided wonderful customer service. He made the process a breeze and less stressful. I appreciate him. More

by lightsk93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence McClain
Report | Print
Mar 30, 2022 -

VIP Honda responded

Hello Kenya adams, I see you did a 5 star review for Terrance, and 1 star for Rosemarie. I see in the system your sales person was not Terrence and your sales person was Rosemarie back in July 2021. this review was possibly for the wrong sales person. I am reaching out to you to see what happened that caused the one star? Thank you, Elizabeth Collins Internet Manager 908-552-7715

March 30, 2022

I was looking for a civic didn't know there was a car shortage Terrence explored my options and was able to get me a Hrv that was in stock I couldn't be any happier with my experience I'm Vip now 😀 😊 More

by Ashley rivera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Saldivar, Flor Perez, Terrence McClain
Report | Print
March 29, 2022

T McClain hooked me up with an awesome vehicle at a great price. Will be coming back for sure! More

by Sam Paguio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence McClain
Report | Print
March 29, 2022

He WAS AMAZING! Terrance was extremely helpful, he kept us informed with every step. Gave us a great car at a great price! More

by jennortiz180
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Saldivar, Terrence McClain
Report | Print
March 04, 2022

Straight forward service. From the minute you step into the building everyone greets you and offers there service. Terrence helped me out and would definitely go see him again More

by nelsonlop91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Cotto, Juan Saldivar, Terrence McClain
Report | Print
January 20, 2022

He was extremely helpful, I appreciated the knowledge. We will be back to use this dealer in the future More

by Jmateo89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Saldivar, Terrence McClain
Report | Print
January 19, 2022

The service was very nice and informative. I liked the hot chocolate. Felt very welcoming and nice. More

by cici
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Saldivar, Terrence McClain
Report | Print
Jan 19, 2022 -

VIP Honda responded

Im happy to hear Terrance was able to assist you. Thank you for the feedback.

January 04, 2022

I had a quick and easy purchase with the dealer & got what i wanted for the best deal! More

by Ahmedg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence McClain
Report | Print
Jan 19, 2022 -

VIP Honda responded

Im so happy to hear Terrance was able to help you and congratulations on your purchase.

December 08, 2021

Unfortunately, my experience was not good. The dealer was unwilling to do a virtual tour of the vehicle. They advertised this option but could not follow through. Received several emails asking how the servi More

by bjd0456
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kimberly, Bot mgr., Elizabeth Collins
Report | Print
Dec 10, 2021 -

VIP Honda responded

Hello, I can look into this what was your name so I can pull up your file.

Dec 10, 2021 -

bjd0456 responded

Duffy, I was interested in the MG.

Jan 19, 2022 -

VIP Honda responded

Hello Brian, I was able to look into this matter and we did communicate with you several times about you wanting to do a live view. As per the management they did not have someone to do a live view on that specific vehicle, as we told you. They were willing to send you pictures and speak with you. Your response was "too bad" and that was all. We are not responsible for what the the 3rd party puts on there website as for as offers. Best of luck on your searches.

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