VIP Honda

When I first called to inquire, the receptionist was able to provide good information and treated me very professionally. I advised when I would be able to make it and she told me to ask for a specific pers to provide good information and treated me very professionally. I advised when I would be able to make it and she told me to ask for a specific person. When I arrived at the dealership the car was indeed on the lot but the individual I was told to ask for was not there as it was his day off. I waited for a bit and was approached if I was being helped a number of times. I finally met David Otero and he was very attentive. He showed me the car, was knowledgeable on the product and immediately provided the keys and prepared for a test drive. He made us drive to the Used car lot and introduced me to Robert Eberbach the used car manager. We discussed the vehicle I was interested in, and was able to be direct on what my intentions were. Since I was talking to the manager directly the negotiations were direct and quick. I felt a fair price was reached and did not feel at all pressured or intimidated throughout the process. The finance department Juan Saldivar was also very comfortable to work with and was very informative on the various options available. The whole experience was very good and I would recommend this dealership again. More

My wife were purchasing our first car and we had researched for a couple months for the right car. When we realized that the Honda Odyssey was the greatest value and highest rated in safety, it was researched for a couple months for the right car. When we realized that the Honda Odyssey was the greatest value and highest rated in safety, it was a no brainer. We searched all over and thru the internet we found VIP Honda. We spoke with Andie and she helped us put the deal together. Andie was friendly, honest and extremely helpful. Afterwards, we dealt with Janet, who went above and beyond what was expected. Janet also helped with any detail we needed addressed and called us as soon as our permanent plates arrived. About a month into owning our new van, we had discovered an irregularity with our windshield, it was fogging up and streaking badly when it rained. I called Janet, she said "no sweat, bring it in, we'll take care of you." I brought our van into service via Janet and they happily replaced the windshield. I would recommend VIP honda to my friends and family, no doubt. It really was a smooth and wonderful experience! Please say hello to Andie and Janet if you do, they are always there to help, which is refreshing;) More

Genial without being fake-friendly, professional without being hard-baked, expeditious without being pushy or rushed, patient without being patronizing. Always at the ready with follow up calls, Mr James a being hard-baked, expeditious without being pushy or rushed, patient without being patronizing. Always at the ready with follow up calls, Mr James and Mr Kaminski both made the process (never a fun one, in my view) as painless as possible, and without any lingering sense that we could have done better elsewhere. I'd send others, I would return myself. More

I purchased a 2010 Honda Accord LX-P at VIP Honda on July 23rd, 2013. I was provided with friendly and prompt service by a salesman named William. He quickly addressed my needs and requests, providing me wit 23rd, 2013. I was provided with friendly and prompt service by a salesman named William. He quickly addressed my needs and requests, providing me with several certified pre-owned vehicles to test drive and evaluate, Carfax reports etc. My experience ranged from OK to good. The pros were friendliness and customer service. The cons were overall price and quality of work. The car I decided to purchase I felt was priced too high considering some scratches and scuffs I found along the rear of the vehicle and I felt I could have gotten more for my trade in (2004 Honda Civic EX). We were able to negotiate a more realistic price in the end but they assured me they would fix up the scratches before I left the dealership and I didn't look like that was accomplished. One minor complaint after an overall satisfactory experience. I would do business here again the future. More

I am very glad I came to VIPHONDA to purchase my car. it was alittle confusing at first, but with janet being patient and very helpful I walked out with my car the same day. she was very understanding and h was alittle confusing at first, but with janet being patient and very helpful I walked out with my car the same day. she was very understanding and help me come to a conclusion. If I could do it all over again I would come back here. I highly recommend anybody looking for a new/used car to come here. they can help you find something within your price range. thanks so much and look forward to doing more with you guys in the future. More

Richard Freeman listened to my needs and showed me vehicles meeting those needs. Mr N. Mandela did the same. Mr Kaminiski helped me to figure out the finances to make it happen. We celebrated my birth vehicles meeting those needs. Mr N. Mandela did the same. Mr Kaminiski helped me to figure out the finances to make it happen. We celebrated my birthday morning by picking up my new(used) Suzuki XL 7. It was a pleasure working with all your associates. More

My overall experience at this Honda dealership was very good. I was greeted from the parking lot. There were several sales personnel on the floor willing and eager to assist me. Roman Alpin spent time an good. I was greeted from the parking lot. There were several sales personnel on the floor willing and eager to assist me. Roman Alpin spent time answering questions I had regarding the sales process. He also explained the features of the Honda model I was interested in. He was eager to work within my budget. He was able to beat another offer I had been given by another competitor and the credit union. The staff here is very friendly and easy to work with. I would definitely recommend this dealership to others. More

I came here to by my first car and at first it was a little stressful because some of the cars I wanted were out of my price range, but with the help of Janet Ghazouani she pulled everything together an little stressful because some of the cars I wanted were out of my price range, but with the help of Janet Ghazouani she pulled everything together and worked her magic to find me a terrific car that I love!. She was great,very friendly, and made sure that I came out of there smiling . I'm happy to have bought my first car here and I would definitely recommend going here and visiting Janet !!! She's awesome ! Thank you guys so much !!! More

Purchased 5 cars in my family over the last 5 years. This time it was a first car for my daughter ! Excellent all around service. time it was a first car for my daughter ! Excellent all around service. More

Janet was extremely instrumental in helping us choose the right car for our budget and lifestyle. She made the experience of buying a new car stress free. She even put me at ease with some of my insurance qu right car for our budget and lifestyle. She made the experience of buying a new car stress free. She even put me at ease with some of my insurance questions. She was very personable, always patient and understanding - an asset to the company. More