VIP Honda

I had a very unpleasant experience with this dealership. I was looking to lease a Civic and found a good lease deal on their website. When I called to inquire about the deal on the website I was told that I was looking to lease a Civic and found a good lease deal on their website. When I called to inquire about the deal on the website I was told that they have to send me a quote from their internet department. They sent a quote for the lease payment that we even better. So I thought! When I went to the dealership the first sales person that I spoke with immediately said that the quote that I received required a large down payment. When I became frustrated the manager came over and pointed out that the fine print in the quote noted that it included a number of special incentives (which most people will not be eligible for). I then realized that the "better" quote that they sent after inquiring about the ad from their website was in fact a worse deal. This is a classic case of bait and switch. I am very glad that I walked out. More

William James was extremely helpful and professional. He truly lived up to the company name by making me feel like a VIP. I will gladly recommend this dealership to friends because of my experience with him truly lived up to the company name by making me feel like a VIP. I will gladly recommend this dealership to friends because of my experience with him. More

My experience buying my new Honda CRV was painless and very efficient. Janet was very helpful and accommodating and I really love my new car. very efficient. Janet was very helpful and accommodating and I really love my new car. More

Janet and Juan were very accommodating in getting me a vehicle considering my credit history. Thank you so much Janet and Juan. I recommend this dealership to anyone looking a Honda. vehicle considering my credit history. Thank you so much Janet and Juan. I recommend this dealership to anyone looking a Honda. More

Overall we had a good experience; with only a few minor annoyances. We solicited an e-quote for a new Honda Pilot, and the great quote we got had a lot of fine print and various incentives that did not app annoyances. We solicited an e-quote for a new Honda Pilot, and the great quote we got had a lot of fine print and various incentives that did not apply, and like won't apply to everyone. So going in you need to expect that whatever quote they give you over the internet will likely increase when you show up in person. And even though we had a bit of a math error (they incorrectly added up the total) and mistakenly forgot to include a line item in the total all together, as an appology they agreed to give us as discount on the installation of a roof rack. Despite these mistakes and the over aggressive e-quote price, they were friendly and easy to work with, and ultimately we were happy with the final result. More

I felt that the dealership and the sales person, Janet Ghazouani, while certainly trying hard to sell the car were trying to do it in a positive manor sticking to the facts. I think they have that option Ghazouani, while certainly trying hard to sell the car were trying to do it in a positive manor sticking to the facts. I think they have that option because their product is really excellent and I am really enjoying it now. Also I ended up leasing even though I did not have that in mind going in. I don't think I really completely understood the concept though I had leased once before. Janet and the Sales Manager, Vanco Eftimov, explained it clearly and I really think it is the best option for me and my situation. And as stated before, the car, a CRV, is really great car and at the end of the lease I will probably get another CRV. I have not had any experience yet with the service department but believe that they will be up to par also. Harden Boyce. More

janet was very helpful to me recommended me options of verity of cars n helped me to choose the right one of what I was looking for good price I couldn't done it without her help shes very respectful and verity of cars n helped me to choose the right one of what I was looking for good price I couldn't done it without her help shes very respectful and honest More

Excellent experience. I would definitely recommend VIP and Alfred. He was very professional and friendly. I'll see you in 3 years for my next Honda Odyssey. and Alfred. He was very professional and friendly. I'll see you in 3 years for my next Honda Odyssey. More

Awesome experience. Everyone was very helpful and friendly. Loved the car. Loved the staff. Would recommend this dealership to anyone looking to buy a new or used car. friendly. Loved the car. Loved the staff. Would recommend this dealership to anyone looking to buy a new or used car. More

My experience at VIP Honda was unlike any other. The salesperson Janet Ghazouani has made it possible for me to purchase the car of my dreams. She wasn't like any other salesperson I ever had to deal wi salesperson Janet Ghazouani has made it possible for me to purchase the car of my dreams. She wasn't like any other salesperson I ever had to deal with before. She was charming, kind, caring and considerate. She absolutely went out of her way to help me and my situation. I am extremely ecstatic to have chosen VIP Honda as my car dealership an especially happy that Janet was the salesperson I got to work with. I am so grateful and I thank her very much for going to extraordinary lengths to help me. More