Vaden Nissan of Hilton Head

Eric Brack turned buying a car into a fun event. Smart and knowledgeable about his products. It made buying easier because we felt we had the information to make a good buying decision. He and Dave Heins and knowledgeable about his products. It made buying easier because we felt we had the information to make a good buying decision. He and Dave Heins are the "go to" team when you are buying a car. Check them out, you will be glad you did. More

I cannot thank Thely Daust & Vaden Nissan enough for everything they have done for my family! They are not just trying to sell you a car… they actually care about you and your situation! Thely Daust is everything they have done for my family! They are not just trying to sell you a car… they actually care about you and your situation! Thely Daust is so caring and welcoming! She listens to everything you’re looking for and will help you get into the best vehicle possible! I 100% Will be working with Thely again and sending all my friends and family to Vaden Nissan! Thank you again for such a fabulous experience! More

Thely, Sara johnson, dave hiens, all gave me wonderful service ! I got referred by a work friend and i'm glad I actually came in. 10/10 would recommend getting a car through them! service ! I got referred by a work friend and i'm glad I actually came in. 10/10 would recommend getting a car through them! More

Whitney was so helpful in finding our family the perfect SUV. After going over many models, we decided with the Armada. We love it!!!! She is so professional, friendly, and welcoming. Would recommend her an SUV. After going over many models, we decided with the Armada. We love it!!!! She is so professional, friendly, and welcoming. Would recommend her and all of Vaden Staff!! More

Main sales person (Eric) stopped communicating with us once deal finalized - didn't return phone calls, didn't call back when he promised re: relatively minor issues with the car that were brought to his once deal finalized - didn't return phone calls, didn't call back when he promised re: relatively minor issues with the car that were brought to his attention even before we agreed to purchase the vehicle. Gen'l Sales Mgr. Josh initially tried to brush off issue identified. When Eric stopped communication, we got independent estimate to fix the issue identified. It was over $100, and I was NOT going to pay this out of pocket for an issue identified before we agreed to purchase the car. I was through with trying to work with Eric. Brittany Brown very understanding when I went back to dealership to seek resolution. Sales Mgr Carl Murray took ownership of the problem when Brittany approached him with the problem. Carl provided an acceptable solution. (I would take vehicle to body shop that provided estimate; Vaden would pay body shop directly up to amount provided in estimate). Today, body shop had difficulty getting through to Vaden to seek payment - I had to returned to Vaden to get someone to contact body shop to complete payment. Josh Tilley (who apparently approved the resolution when Carl took the issue to him) seemed "put off" today that I was there to get someone to contact the body shop. Issue resolved, but I should not have had to go to this much effort myself to resolve it. More

Latasha Brown is a wonderful and caring “sales “ person! I took my Rouge into the Service Dept. She saw me and ask if she could help me. I told her I needed a new tag cover. Mine was twisted , maybe from s I took my Rouge into the Service Dept. She saw me and ask if she could help me. I told her I needed a new tag cover. Mine was twisted , maybe from sun heat ! She was so thoughtful and kind . She went out of her way to please me. She ordered a beautiful, special tag cover , had it delivered the next day to my house!! WOW! Awesome ! More

Telly was amazing, always focused on what I needed and not what she could sell. Telly did not once make me feel like I was a sale. Rather I felt represented - that she always had my best interests. I got not what she could sell. Telly did not once make me feel like I was a sale. Rather I felt represented - that she always had my best interests. I got an amazing deal on my vehicle, paying less than I expected and didn’t even have to negotiate! She was extremely knowledgeable about the vehicles and the process… and to top it off she was very pleasant. She ran around efficiently coordinating everyone at Vaden to make sure my purchase went smoothly. She sat with me in the car and educated me on the features and even helped me get my phone connected. Working with Telly was the absolute best experience I’ve ever had buying a car. So much so that I went on to my community’s Facebook page as soon as I got home and recommended her to my all my friends and neighbors. Telly is the kind of professional one can only hope to find when it’s time for a new car. And guess what? My hope was realized with her!!! Thank you Telly! More

Where do I start ! Thely Daust have sold my 2 Daughters a car and my wife a car , She is very helpful, she listens to our vehicle needs and she found the vehicle we want for our family and meets our budgets. car and my wife a car , She is very helpful, she listens to our vehicle needs and she found the vehicle we want for our family and meets our budgets. Thely and the management team made are all very helpful. Thely is just the most kind and very personable and her smile is very addicting. If you need a car see Thely she will take good care of you . Our family are very grateful to meet Ms. Thely. We recommend Thely and Vaden Nissan of Hilton head to our family and friends . More

Vaden Nissan in Hilton Head is a wonderful place to go when you are ready to buy. Be sure to ask for Thely Daust! She is awesome! My experience with this dealership, and everyone from sales, to finance, when you are ready to buy. Be sure to ask for Thely Daust! She is awesome! My experience with this dealership, and everyone from sales, to finance, to service, has been a pleasure to work with. I will definitely be back when I am ready for another vehicle. Thank you all! More

I’m very happy with the car it’s already 3 cars a Nissan kicks, a titan. My husband really loves that truck and we recently just got a Nissan frontier. I really love and appreciate to how the people who wor kicks, a titan. My husband really loves that truck and we recently just got a Nissan frontier. I really love and appreciate to how the people who work there treat us and respect us. The one who attended us was MS. Telly daust and appreciate her and thank her for her helping us out and respecting us. Thank y’all for your service we Really appreciate it More