Vaden Nissan of Hilton Head - Service Center

Thelly is wonderful. Great person and wonderful buying experience. Very professional and so friendly. Will definitely be back to purchase another vehicle. Great person and wonderful buying experience. Very professional and so friendly. Will definitely be back to purchase another vehicle. More

Showed up for a pre-arranged appointment to turn my lease in. Showed up on time they weren’t prepared and wrote me a hand written letter. Nissan finance called me today 5 weeks later first saying they were c in. Showed up on time they weren’t prepared and wrote me a hand written letter. Nissan finance called me today 5 weeks later first saying they were calling on an outstanding balance. I told them I turned in the lease already and they said they see Vaden just completed the paperwork yesterday. Five weeks later. Nissan finance agreed this wasn’t acceptable and we’re going to lodge an internal complaint. Very poor service More

I met Thely two cars ago. I had a Rogue Sport that she sold me and then she sold me a 2023 Rogue. Wonderful personality and she really went out of her way to get me an excelle I had a Rogue Sport that she sold me and then she sold me a 2023 Rogue. Wonderful personality and she really went out of her way to get me an excellent deal. I would also go back to her because she is so knowledgeable and really cares about her customers. More

We have purchased 2 cars from Thely she always takes her time breaking down the purchasing process and answers your questions. Everytime I come in for an oil change or maintenance for our vehicles Thely alw time breaking down the purchasing process and answers your questions. Everytime I come in for an oil change or maintenance for our vehicles Thely always sees us and comes and says hi, asks how we are doing and the kids. She remembers us even outside of Vaden Nissan and is always so pleasant. We always recommend her to all of our friends and family. She has left such a great impression on us and shows that her job is not just a job. The service department is also amazing they keep you updated on your service and answer any questions. If you need someone to help you purchase a vehicle and understand the process Thely is the one to go to!!! More

Came in for an oil change and came before my appt time and I was taken care of right away and thely made sure everything was ok with the car and I was taken care of right away and thely made sure everything was ok with the car More

I called Thely to set my oil change for me since I live in Charleston. She set it up with no time at all. Thely Daust was very helpful and gotten my oil change and tire rotation done. I also wanted to than in Charleston. She set it up with no time at all. Thely Daust was very helpful and gotten my oil change and tire rotation done. I also wanted to thank the service advisor who took my car right away and got it even wash and vacuum. I want to thank Jim Fife the Service Director and his whole team for taking care of me. That’s what i called customer service five ⭐️ ⭐️⭐️⭐️⭐️ To everyone. I will see you guys in 5k miles. Thank you Ms. Thely Daust and Jim Fife for your best customer service. I will definitely recommend Vaden Nissan of Hilton Head. More

Car was finished sooner than time I was given , excellent customer service and quick and efficient service department. customer service and quick and efficient service department. More

I have been very pleased with my experience at Vaden Nissan. Mr Glover has always been professional, knowledgeable & communicative. He has kept me informed of the service to be performed & listens to m Nissan. Mr Glover has always been professional, knowledgeable & communicative. He has kept me informed of the service to be performed & listens to my concerns. Everyone has been nice & helpful. I will continue to have my car serviced there. Last visit was 1/19/2022. More