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Vaden Nissan of Hilton Head - Service Center
Bluffton, SC
31 Reviews
31 Reviews of Vaden Nissan of Hilton Head - Service Center
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April 02, 2019
Excellent customer service. I came in to have some service work done on my 2016 Altima, and ended up buying a new Rogue. ( I kept the Altima). Mike Willis is a great person and a I came in to have some service work done on my 2016 Altima, and ended up buying a new Rogue. ( I kept the Altima). Mike Willis is a great person and a super sales guy. No pressure whatsoever. This is the most pleasant auto buying transaction ever. I highly recommend Mike and Vaden Nissan for their efforts More
by Dantaylor54
Employees Worked With
Mike Willis
Helpful December 15, 2018
I bought a new Altima 2019 I went into the service area to get my 2015 Altima serviced and ended up buying a new 2019 Altima. The sales staff are nice, but I felt pressured to b I went into the service area to get my 2015 Altima serviced and ended up buying a new 2019 Altima. The sales staff are nice, but I felt pressured to buy the car. I am feeling some buyers remorse. More
by Heidi123
Employees Worked With
David Edreich, Priscilla Rentz , Brenda Gould
December 08, 2018
Bad service. My truck had a "check engine" light that stayed on and an oil change on 10/18/2018 and the light went out after service; however! Ididn't receive an o My truck had a "check engine" light that stayed on and an oil change on 10/18/2018 and the light went out after service; however! Ididn't receive an oil change per T2444MG.. About a week later the light came back on. I wasn't able to take it to another shop until 12/4/2018. The other shop fixed my problem quickly by replacing control valve circuit and canister vent control valve. I can send pictures of both receipts if you need to see. More
by Kjamjazzy
Employees Worked With
Marlon Gooden
October 19, 2018
Great service! Thely and Bernard were beyond helpful! I love coming here and being helped with prompt, friendly service. I love in Savannah and drive here because it Thely and Bernard were beyond helpful! I love coming here and being helped with prompt, friendly service. I love in Savannah and drive here because it is the best! More
by marathomas1
October 15, 2018
David Edreich Phenomenal customer Service! I recently bought a beautiful Nissan Rogue! David and his team made the process so easy and smooth for me as it was my first time doing this by myself I recently bought a beautiful Nissan Rogue! David and his team made the process so easy and smooth for me as it was my first time doing this by myself! Not even 5 days later I brought my car into the shop because someone put a small mark on it at work.. they fixed it and gave me a rental car to use while I waited on it. His communication is also professional and prompt as I have contacted him a few times and receive an immediate answer! Again, wonderful customer service.. TOP notch! David’s employees are lucky to learn from him and have such a good role model there at Nissan! More
by nkpippin
Employees Worked With
David Edreich
October 14, 2018
Expensive work recommended, not needed So sad. The service representative took my car late in the day for an assessment, which i appreciated. I had no a/c, and he had the mechanics evalua So sad. The service representative took my car late in the day for an assessment, which i appreciated. I had no a/c, and he had the mechanics evaluate, for about $125. They could find no problems, yet he/they came back with a recommendation (in writing no less) to remove my whole dash, and replace a couple "o" rings for $1600, despite no evidence there was a problem! Given the price, I thanked him, informed I was going to have to get a second opinion. At my second opinion service center, they also could find no problem, for about the same price, $130. They, however, for this same price, recharged my system, included a dye to observe any leaks, told me to return in about two weeks so they could track for any leaks. I did. There were none. It's been 7 months since my system was recharged , and still working great. And the assessment/repair cost me only $130. The Vaden Nissan lesson cost me about $125....even combined, cheaper than the $1600 they wanted to get from me to replace "o" rings. Will not ever trust this service departments competence. More
by happyhatchback
Employees Worked With
Glover, Bernard
September 19, 2018
They Helpful We had a problem and stopped by the dealership. It was nearing time to turn our car in so we looked in the showroom. A beautiful Blue Rogue was sitt We had a problem and stopped by the dealership. It was nearing time to turn our car in so we looked in the showroom. A beautiful Blue Rogue was sitting there with a gorgeous Saddle interior that I call my Dooney and Burke interior! 👍. They was our fabulous sales person! She is more than a sales person; she is sincerely interested in the person's likes and preferences. We LOVE our new Annie and are thankful for Thely! ??🤗 More
by Rogue2018
July 19, 2018
this place is great we got our new car here ! Melissa and thelya are great they helped us with our new car we love it we really recommend coming here to get a new car and find something that fits Melissa and thelya are great they helped us with our new car we love it we really recommend coming here to get a new car and find something that fits you all of the people working here are so helpful More
by Tifff0811
Employees Worked With
Melissa , thelya
July 12, 2018
BENARD EVERYWHERE Vaden Nissian is lucky to have Benard in the Service Department. If he worked in every department I would be extremely happy. He is always polite, h Vaden Nissian is lucky to have Benard in the Service Department. If he worked in every department I would be extremely happy. He is always polite, has always been professional and concerned when we were unhappy one day with a sales rep. He is a great example of what customer service should be!! He is truly 5 stars!!! More
by Karen24
Employees Worked With
Russ Jimenez
June 17, 2018
Service Came i n flat and bent rim the service department even though I was from out of town they were able to get us what we need and got us on our way Came i n flat and bent rim the service department even though I was from out of town they were able to get us what we need and got us on our way More
by Virginia200
Employees Worked With
The GM David Service Manager
