Good people. Great place i would recommend the dealership to a friend. The process was fast and easy. It is bery difficult to get 25 words.
"Best Buying Experience EVER!"
We have been buying vehicles for over 40 years. This was THE BEST experience EVER! From the first phone call to set appointment, greeted and welcomed on lot by Alice Ricks, keys ready and no hassle to test drive van, detailed explanation of "bells and whistles" before we left for drive and show and tell while we were test driving, Alice preparing our offer and being OUR advocate to the Sales Manager, Jeff Smith, to the negotiations that were respectful and very efficent. After reaching an agreeement that was very satisfactory, the paperwork went smooth, efficient, and faster than we have ever experienced. As we were signing Purchase agreement with Brooke Catalan, Finance Mgr, Alice was preparing our new van for us by having it washed, floor mats placed, and programmed for the Entune 3.0 app.
Purchase paperwork was so efficient and Brooke was very knowledgeable and helpful with all questions.
Before we left the dealership, Alice helped us program our phones to interactive Entune 3.0 app.
and got us READY for the road.
We cannot say enough about the whole experience we got from Vaden.
Alice Ricks, Jeff Smith, and Brooke Catalan are three of the best!!!
We highly recommend Vaden Toyota of Sylacauga! ASK for Alice Ricks and your experience will be a great one too! It all starts there.
I went in because my right headlight was out on dim. They fixed my light in a timely manner and everyone was nice. The waiting room and rest room was clean and pleasant.