Val Ward Cadillac Inc - Service Center

Routine maintenance was accomplished with little or no concern on my part as it was in the very capable hands of my service writer Jane.she explained the procedure and al was accomplished with little or no concern on my part as it was in the very capable hands of my service writer Jane.she explained the procedure and all of the work was completed just as she described it would be. More

Exceptional service They were able to get the service completed in a short period of time and yet we were able to get a loaner as well. Thy are always extremely personabl They were able to get the service completed in a short period of time and yet we were able to get a loaner as well. Thy are always extremely personable and eager to please. Also got a great car wash as well...We have continued to buy 2 Cadillac's every couple of years and have never been disappointed in the last 20 years... More

Replace electronics. Well done and properly disgnosed Quick repair and covered by warrenty. Had to wait s short period of time. Csr was slso washed. No serious issues on completion. Grest job. Will rrturn Quick repair and covered by warrenty. Had to wait s short period of time. Csr was slso washed. No serious issues on completion. Grest job. Will rrturn for moreservice More

Finding the mystery problem Following Irma my car wanted to shut off on me for some unapparent reason.Craig and Tony did a good job of correcting what seems to have been the caus Following Irma my car wanted to shut off on me for some unapparent reason.Craig and Tony did a good job of correcting what seems to have been the cause and Brian and Cindy kept me mobile over the days of diagnosis and repair.Good team. More

The reason I buy there It is as pleasant as one would hope for. It has been consisting high caliber for the 15 years I've owned a cadillac and continue to own one. It is as pleasant as one would hope for. It has been consisting high caliber for the 15 years I've owned a cadillac and continue to own one. More

Service was great Made a service appointment on line. Arrived to find my name and car on the overhead info screen. Craig always takes excellent care of my two vehicles Made a service appointment on line. Arrived to find my name and car on the overhead info screen. Craig always takes excellent care of my two vehicles and this appointment was no exception. More

Great customer service Came in for replacement of Cue computer screen which had been damaged by sun/heat;everyone pleasant and professional. work complete in timely manner a Came in for replacement of Cue computer screen which had been damaged by sun/heat;everyone pleasant and professional. work complete in timely manner and car wash. Wonderful!!!!!!!!!!!!!! More

Best automobile service I have had ! The Dealer personnel I work with in setting up my service visit are easy to work with and always seek to be helpful, and friendly. The Dealer personnel I work with in setting up my service visit are easy to work with and always seek to be helpful, and friendly. More

Professional, honest, friendly service for my 2015 CTS I have been a loyal customer since 2008. The sales and service professionals always made you feel important. They value your time and treat you like f I have been a loyal customer since 2008. The sales and service professionals always made you feel important. They value your time and treat you like family. I am always satisfied with each time I'm either there to buy a new car or service my car. Thank you for wonderful employees that make Val Ward dealership special!!! More

a nice clean place to wait for the car and service was fast. I have a new service rep and Like him very much.Your service Dept is always very polite and helpfull and also the cleanly nesss oof y I have a new service rep and Like him very much.Your service Dept is always very polite and helpfull and also the cleanly nesss oof your service deept is the best Ihave eve been in.r More