Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Val Ward Cadillac Inc - Service Center
Fort Myers, FL
387 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
387 Reviews of Val Ward Cadillac Inc - Service Center
Sort by
May 10, 2024
Great staff and very helpful would highly recommend this dealership to my family and friends dealership to my family and friends More
by shilohaswater
Verified CustomerEmployees Worked With
Helpful May 10, 2024
Always great with Jane, my service advisor! !! She always works with me to take care of any issues with my 2022 CT5 Cadillac 😇 !! She always works with me to take care of any issues with my 2022 CT5 Cadillac 😇 More
by MA38388
May 09, 2024
Awesome crew to deal with. They actually respect you and ask the right questions to help diagnose the problem you my be having. Above all it's their customer service that is se They actually respect you and ask the right questions to help diagnose the problem you my be having. Above all it's their customer service that is second to none. It's pure simple old school customer service and that's why I'd go back !! More
by dparkeris
Employees Worked With
May 04, 2024
We love doing business with you. It is always a pleasure. Jay gave us the royal treatment and we bought our fourth car from him. Service fixed my tire no charge. We will be back! It is always a pleasure. Jay gave us the royal treatment and we bought our fourth car from him. Service fixed my tire no charge. We will be back! More
by BLP512
May 03, 2024
Very attentive and competent. Vince Verrico knows how to treat customers. I have purchased a number of cars from your company. Vince Verrico knows how to treat customers. I have purchased a number of cars from your company. More
by GEMERICH
Employees Worked With
April 29, 2024
Emergency tire repair, got squeezed in for appointment, wait time for repair was over two hours but no problems! wait time for repair was over two hours but no problems! More
by pmzuck
Employees Worked With
April 27, 2024
My car was ready in half the time that I was told it would be. would be. More
by MMCGUIRE01
Employees Worked With
April 26, 2024
You should at lest tell us that you are adding a fee for using our charge card. This is not right. Oil change cost too much as it is. "This not right". using our charge card. This is not right. Oil change cost too much as it is. "This not right". More
by apdetret33
Employees Worked With
April 25, 2024
Amazing and quality service. Always a pleasure working with the team at Val Ward Cadillac. Always a pleasure working with the team at Val Ward Cadillac. More
by avilaloco
April 25, 2024
Collision center does amazing work. I take all the vehicles in our company fleet here. I have never had anything to complain about. Their work is impeccable. Bonnie and Patty will take I take all the vehicles in our company fleet here. I have never had anything to complain about. Their work is impeccable. Bonnie and Patty will take care of all your needs with impeccable customer service. More
by bdarden2
Employees Worked With
Bonnie and Patty in the collision center
