ValMark Chevrolet

Valmark does me a favor Worst experience at a dealership...EVER. Turned vehicle into service department for a warranty claim after 3 days with nothing fixed I expressed my d Worst experience at a dealership...EVER. Turned vehicle into service department for a warranty claim after 3 days with nothing fixed I expressed my disappointment to the Owner/Manager in which he had the nerve to tell me "they were doing me a favor!" Hahah. It's called your job. And you having my vehicle for 3 days, balancing the right rear tire, and NOT fixing the issue we dropped it off for...is not a Favor. You sir...that said that...are a joke of a manager. I am a week away from purchasing a new High Country and was excited about working with this dealership. After the Lack of professionalism by everyone involved I'll go somewhere else. Avoid this place...they really don't get customer service. If anyone at Valmark would like to speak with me...feel free to call me. But as of right now you receive one star because it wouldn't let me give zero. More

Horrible Service Department I walked in to an 8:30am appointment for an oil change and was not greeted or acknowledged by the person at the counter. Someone finally came from the I walked in to an 8:30am appointment for an oil change and was not greeted or acknowledged by the person at the counter. Someone finally came from the back and assisted me. I couldn't tell you his name since he didn't bother telling me, but I assume it is Matt Esper since that's the name on my receipt. He told me it would be 1 1/2 - 2 hours, so I dropped off my vehicle. When I returned after 2 hours, my vehicle was still sitting outside and was told they hadn't even gotten to it yet, that they 'got busy.' I had an 8:30 APPOINTMENT. I was told it would be another 45 mins, so I left and came back in 45 mins and still had to wait another 10 mins until my vehicle was done. Almost 3 hours for an oil change is absolutely ridiculous. This service department has absolutely no respect for its customers. This visit was my 'second chance' for Valmark, as my first visit (different vehicle with actual repairs) was horrendous as well. I am not at all impressed with your service department. More

Fast,friendly,efficient Great service center crew, efficient & timely handling of all my questions & service needs. As well as quickly provided estimates for services & repa Great service center crew, efficient & timely handling of all my questions & service needs. As well as quickly provided estimates for services & repairs that I requested. More

Great service. Went the the extra mile to be sure parts were correct for my 1997 Vette. Jennifer was very helpful and pleasant. Would definitely return for service. Went the the extra mile to be sure parts were correct for my 1997 Vette. Jennifer was very helpful and pleasant. Would definitely return for service. More

Been going to ValMark since 1996 In January, I bought a 2016 Silverado 2500HD. It started with Kirby's usual "Hey, I have something you need to know about." I bought my first vehic In January, I bought a 2016 Silverado 2500HD. It started with Kirby's usual "Hey, I have something you need to know about." I bought my first vehicle from ValMark in 1996. It wasn't until about 2003 when Justin Kelley arrived and instantly became my service writer and friend that I appreciated the value of the dealership. Justin saw to it that Donny Schumann became "my mechanic." Donny had been a science student of mine at Canyon High School "a few" years ago. The fun experience at ValMark really started when Kirby blew into town. He makes it fun to just stop by and say 'Hi" and not get that jumped on "you gotta buy a car" feeling. He's not a car salesman, he's a car sales advisor. I have referred countless friends to Kirby and they all just love that guy. I also need to add the impeccable Chris Young, who, if he sees you coming runs to hold open the door for you and always flashes that friendly smaile. He is a delightful person. Chris and Kirby probably sell more cars "by accident" than a lot of the salesmen do "on purpose" ValMark is lucky to have these guys on our team. They are not only the faces of ValMark, THEY ARE VALMARK. They all make it fun just to stop by and says "Hi." Jackie Nolte More

Looking for new auto Don Nicolay provided great customer service and look for what we wanted in a truck and the dealership knows how to work with the GM family plan. It w Don Nicolay provided great customer service and look for what we wanted in a truck and the dealership knows how to work with the GM family plan. It was a great experience. More

Best dealership exp ive ever had My ser consultant tony r took cate of all my needs from the rental car to keeping me in the loopon gome frame and status uldates ,only dealer i will e My ser consultant tony r took cate of all my needs from the rental car to keeping me in the loopon gome frame and status uldates ,only dealer i will ever go to . Tony r was the best More

Awesome...as always!! I always call to schedule my appointments. I have always had a good experience with them, even before I purchased a vehicle from them and will continu I always call to schedule my appointments. I have always had a good experience with them, even before I purchased a vehicle from them and will continue to go back!! More

Terrible Experience i used there online service scheduler and issues each time with selected time. Truck was there for basic warranty oil change and tire rotation. 6hrs l i used there online service scheduler and issues each time with selected time. Truck was there for basic warranty oil change and tire rotation. 6hrs later it's finished, but sensors in tires don't work. Customer Service at that point went down hill, no effort to correct. More

Excellent Customer Service Ms. Jiminez has continually provided customer service above and beyond that which I have experienced at this or other dealerships.Ms. Jiminez has cont Ms. Jiminez has continually provided customer service above and beyond that which I have experienced at this or other dealerships.Ms. Jiminez has continually provided customer service above and beyond that which I have experienced at this or other dealerships. More