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Valdosta Toyota - Service Center

Valdosta, GA

4.6
273 Reviews

273 Reviews of Valdosta Toyota - Service Center

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April 12, 2019

Technician & Service Advisor Inexperienced I have a 2012 Nissan Sentra. Though I didn't buy my vehicle from Toyota, my family has bought and serviced with Valdosta Toyota since 1994. Since I h More

by Maybenexttime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris B
Apr 15, 2019 -

Valdosta Toyota responded

We are sorry to hear that you had a negative experience with our Service Department. While it is great to hear that all of your previous visits have been perfectly pleasant, we hate that you left less than fully satisfied during your most recent visit. Since I don't have your name, we can't further investigate your case on our own, but we would be more than happy to discuss it with you further if you'd like to give our Service Manager, Terrill Head, a call. If there was any miscommunication, we apologize, and if there were any wrongs done, we'd like to make them right. As always, we appreciate your business, and we hope to hear from you soon.

April 11, 2019

Great service department Service was prompt, they didn't try to talk me into any additional work. I feel confident about their service. I would have no problem recommending Va More

by LadyStreak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Lindsey
April 05, 2019

Super Fast Service Only place I know that gets you in and out in an hour for reliable routine service! This is why I buy only Toyota vehicles. More

by seber.marnie@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name.
April 03, 2019

Service Excellent service dept. Had me in and taken care of in less time than they said it would take. Waiting area was nice and offered free coffee and donut More

by CS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
March 30, 2019

New tires Good deal on new tires for my Tundra. William was a big help and ordered my tires in promptly. Pleasantly surprised with the pricing of the tires. More

by realtadavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Lindsey
March 17, 2019

Great service overall Friendly and courteous staff they know why they are there.verry professional attitude.made a same day appointment and got right in.will highly recomme More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Register
March 16, 2019

Oil change and tire rotation Service man Mr. Roy Massey come meeting me at the car asking what I needed. Real respectful the whole time. The service techs had oil changed and rota More

by 100Watts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Massey and service techs
March 13, 2019

Great service Was originally only there for an oil change but discovered extra work needed to be done. Not too long a wait and car was back as promised. More

by Rae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
March 13, 2019

Wonderful The service department is great! The people are so professional and honest! Roy handles my issues with promptness and is always there to help with a More

by MDM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Massey and Craig
March 07, 2019

Great assistant service manager I had a situation at Valdosta Toyota but it was rectified smoothly and expeditiously by the assistant service manager William Lindsey, he put the opti More

by DnRWesley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Lindsey
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