273 Reviews of Valdosta Toyota - Service Center
Oil change & preventive mantenance Suggestions were given for preventive problems and noted. I decided to do some, but not all and there were no problems with that decision. I was given Suggestions were given for preventive problems and noted. I decided to do some, but not all and there were no problems with that decision. I was given a discount on the work done and the car was ready in a timely manner. More
Service was great Took SUV in for service. Quicker than expected and staff was very friendly. Service center clean and comfortable. Much better than other places I have Took SUV in for service. Quicker than expected and staff was very friendly. Service center clean and comfortable. Much better than other places I have been to. More
I was Lost in the Dealership. I gave a 3 rating,because I contacted dealership by text to schedule an appointment on Monday the 5/21 but did not get scheduled till I sent a second I gave a 3 rating,because I contacted dealership by text to schedule an appointment on Monday the 5/21 but did not get scheduled till I sent a second request today5/24. They were able to get me in the same day. The service rep was polite and helped me with the door. And showed me where I could eat my lunch. The waiting room and rest room was clean and accommodating. My only problem was it took too long. Over three hours. But my paperwork went to the wrong rep. So it may have been done hours ago but no one notified me, til I asked if he forgot me...he did.🤔 More
Nice waiting area coffee @donuts are great very nice . Checked the car over it only needed a tire rotation . I had coffee and donut while I walked around looking at the showroom cars love the colors of car Checked the car over it only needed a tire rotation . I had coffee and donut while I walked around looking at the showroom cars love the colors of cars they have very nice. More
Honest Service desk Went in for an oil change and tire rotation and assumed I needed an alignment. After the service was done on my car, I went to pay and was told that t Went in for an oil change and tire rotation and assumed I needed an alignment. After the service was done on my car, I went to pay and was told that that was my last free service. I thought I already had gotten it. Also was told I wasn't ready for an alignment, I just needed my tires rotated. I wasn't charged and could've told me I needed one and took my money but they didn't. That says a lot about the service and technician personnel. I will continue to give them my service. Happy customer !! More
Excellent customer service I’ve always found it a drudgery taking a vehicle to a service center. Usually it takes days for an appointment and a waste of a day waiting for the co I’ve always found it a drudgery taking a vehicle to a service center. Usually it takes days for an appointment and a waste of a day waiting for the completed service. I have a 2017 Toyota Highlander and have brought it in twice for scheduled maintenance. Appointments have always been next day service and quick to get it in and complete. The staff is courteous and very efficient. They know how to do it right. More
Great service fixed what needed to be fixed Every visit they understand why I’m there and do what I ask of them. Very nice and friendly. Have detail to what I needed for my next visit. Every visit they understand why I’m there and do what I ask of them. Very nice and friendly. Have detail to what I needed for my next visit. More
Battery Replacement/Mom of College Student We had to replace the battery in my daughter’s vehicle. Mr.Massey, our advisor was very helpful and let my daughter know that she can reach out to him We had to replace the battery in my daughter’s vehicle. Mr.Massey, our advisor was very helpful and let my daughter know that she can reach out to him at any time which means so much since she is 4 hours from home. More
Quick service We purchased our car here as well as get it serviced here. Easy to make appointments and quick, courteous service brings us back time and again. We purchased our car here as well as get it serviced here. Easy to make appointments and quick, courteous service brings us back time and again. More
April 6 I’m always in and out quickly when I have my car serviced at Valdosta Toyota. They are always helpful and knowledgeable and I appreciate their great c I’m always in and out quickly when I have my car serviced at Valdosta Toyota. They are always helpful and knowledgeable and I appreciate their great customer service. Overall, great service! Thanks! More