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Valencia BMW - Service Center

Valencia, CA

4.5
450 Reviews

450 Reviews of Valencia BMW - Service Center

Sort by
February 04, 2022

Excellent customer service! Cole Swartz was superb! friendly, explained the process! Excellent customer service! Loved His digital card! Very clean & loved the hot chocolate. More

by L’Tanya James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Swartz
Report | Print
Feb 08, 2022 -

Valencia BMW responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

February 03, 2022

Dealership staff is awesome. Our service advisor Robert is always helping and proactive. Very clean store. More

by RPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert, Service Advisor
Report | Print
Feb 07, 2022 -

Valencia BMW responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 02, 2022

I'm very satisfied with the service & help from the dealer advisor Thanks very much More

by falvarenga69@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine García
Report | Print
Feb 07, 2022 -

Valencia BMW responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Valencia BMW. If you have any further questions, please give us a call. We're always happy to help! Take care!

January 25, 2022

Overall it was a very good experience. La attention who’s very good. Yes I would recommend it. More

by avilches072
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Hawking
Report | Print
Jan 28, 2022 -

Valencia BMW responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Have a great day!

January 19, 2022

Great service - in and out in one day, Shuttle Service, - Great communication by the service adviser. Loaner available if I had needed it More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Jan 23, 2022 -

Valencia BMW responded

Hi Robert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 19, 2022

Very expensive service department. $200 to replace an air filter? My independent in Palmdale is way better and less expensive. More

by 356 bathtub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Taylor
Report | Print
Jan 23, 2022 -

Valencia BMW responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9111. We hope to hear from you.

January 17, 2022

Very kind and supportive members, anything I needed help with they were there to make sure it was done. More

by jvbarkho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
Report | Print
Jan 20, 2022 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 13, 2022

Very professional! They made us feel like a priority. We are very happy with the service! More

by lindseybond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Jan 16, 2022 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 12, 2022

Clean, courteous, helpful, customer service oriented, haggle free zone, very accessible and what you come in for is what they address unless other major issues are found. More

by mjientgrp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Jan 16, 2022 -

Valencia BMW responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 10, 2022

Jessie is the best! Always available, and always makes sure I get the best service! More

by Joylaibl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Colón
Report | Print
Jan 16, 2022 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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