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Valencia BMW - Service Center

Valencia, CA

4.5
460 Reviews

460 Reviews of Valencia BMW - Service Center

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October 02, 2021

Excellent service Bob was great super customer service 👍 he nade sure I was well taken care of and satisfied More

by Iamtraceycoleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Oct 05, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 29, 2021

Cole took care of me when I arrived early for my appointment, suggested appropriate services, then kept me appraised of service progress. More

by Aldrichg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Schwartz
Sep 30, 2021 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2021

I was helped by service advisor Jesse Colon. Very friendly and fast service. I highly recommend here. More

by Snow78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Sep 29, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Valencia BMW and we hope to be of service again in the future.

September 25, 2021

I was unhappy about the fact that . I just purchased my 2016 328I, which only had 42,000 miles, in April and I had to pay $227 to have the brake fluid done. This should have been taking care of before I pu More

by ChrissyN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Rawlings
Sep 27, 2021 -

Valencia BMW responded

Hi Chrissyn, thank you for taking the time to leave us feedback. Please call our General Manager at (661) 200-9111 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 24, 2021

Our family has been customers of Valencia BMW for over a decade now. We have always been extremely happy with their sales and service teams. They truly provide exceptional customer service in every facet of More

by soman11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sati and Cole
Sep 26, 2021 -

Valencia BMW responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 21, 2021

Great service, very professional personal friendly staff and fast service, nice and clean environment, thanks again More

by erlavagnino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 26, 2021 -

Valencia BMW responded

Hi Erlavagnino, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 20, 2021

We bring all 3 of our 750 BMW's to Valencia BMW for service for the last 25 years. That should speak for itself regarding our opinion of this dealership. More

by michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Rawlin
Sep 26, 2021 -

Valencia BMW responded

Hi Michael, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Valencia BMW. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 17, 2021

My service representative, Robert Perez is the best. He took care of me when BMW charged me for a problem they didn’t fix More

by GuamBomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Perez is a top notch Service Representative
Sep 23, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 13, 2021

It's was a great experience at Valencia BMW. Jesse is always nice and cheerful More

by Jackiepacheco40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse colon
Sep 14, 2021 -

Valencia BMW responded

Hi Jackie! We're so happy we were able to help you out! We look forward to your next visit! Take care!

September 05, 2021

Outstanding customer service will be returning. Jesus was awesome to work with very helpful and friendly. Appreciate the work done to such an older car. More

by stacidul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus,Colon
Sep 07, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Have a great day.

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