Valencia BMW - Service Center

Jessie is amazing to work with. Quick and easy service. Great deal on an oil change package. Would definitely recommend this dealership to anyone looking to purchase or service a BMW. Great deal on an oil change package. Would definitely recommend this dealership to anyone looking to purchase or service a BMW. More

Excellent Service Manager ExperienceBob understood my Excellent Service Manager Experience Bob understood my situation and tried to get me the best price. Made sure I received Loaner. I just wish they Excellent Service Manager Experience Bob understood my situation and tried to get me the best price. Made sure I received Loaner. I just wish they would clean the car as they did in the years before. This is the second time Had car in for service and received the car back dirty. It was nice in the past to receive it back cleaned inside and out More

Do not add tire protection! Will not cover unless popped, so you could be in the middle of no where. my tire is so bald and it’s not covered even though I pay for it monthly. so you could be in the middle of no where. my tire is so bald and it’s not covered even though I pay for it monthly. More

Dealership was out of loaners however was able to be accommodated at Enterprise. Took a lot longer than I wanted on the road in 3 hours. All this just to a ride to work to get a call from the dealership accommodated at Enterprise. Took a lot longer than I wanted on the road in 3 hours. All this just to a ride to work to get a call from the dealership to say that they couldn’t replicate the noise; bummer! The person I was specifically dealing with she was great had a wonderful personality and was super helpful! She encouraged me to record the noise , I really appreciated her! More

Always an excellent experience. I would highly recommend Valencia BMW. Valencia BMW. More

Robert Perez was very instrumental in the service of my vehicle and was kind enough to give me a loaner vehicle' to do some shopping while in town, since I live in Lancaster, Calif. Thanks. G.W. Sherouse vehicle and was kind enough to give me a loaner vehicle' to do some shopping while in town, since I live in Lancaster, Calif. Thanks. G.W. Sherouse More

I had a pleasurable experience with Valencia BMW. When I arrived, I was greeted in a clean driveway and welcomed into the lobby while my vehicle was parked. Robert greeted me with a smile and was attentive arrived, I was greeted in a clean driveway and welcomed into the lobby while my vehicle was parked. Robert greeted me with a smile and was attentive to my vehicle’s repair needs. He told me that the wait would likely be three hours but that they would try to have it finished sooner. In less than two hours my vehicle was ready with new brake pads, full scheduled maintenance and a fresh wash. More

Great customer service and commitment to getting it done right. right. More

The staff at the service department are tops, from Elvis to Bob, the service receptionist every is professional and an asset to Valencia BMW. Will always return to Bob, the service receptionist every is professional and an asset to Valencia BMW. Will always return More

We were towed to this dealership and received prompt and friendly service from all the staff. Jesse and Matthew were amazing and helped to us to make the best our road trip. friendly service from all the staff. Jesse and Matthew were amazing and helped to us to make the best our road trip. More