Valenti Subaru
Westerly, RI
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Carlos made my new car purchase a perfect experience. As a woman of a certain age, I could have been completely overwhelmed which was never the case in Carlos knowledgeable and enthusiastic hands. He eve As a woman of a certain age, I could have been completely overwhelmed which was never the case in Carlos knowledgeable and enthusiastic hands. He even went the extra mile, literally, and drove with me to my home to retrieve my title giving him the opportunity to do a little instruction on the intricacies of the car. The entire transaction, including the myriad paperwork, was done efficiently and supportively. Kudos to Valenti Subaru for employing such wonderful people! More
Nico was a very personable sales person. He was patient with us explaining the entire purchasing process and explaining the car at hand-over. I would highly recommend Nico as a sales rep to He was patient with us explaining the entire purchasing process and explaining the car at hand-over. I would highly recommend Nico as a sales rep to anyone. Bo Cranick was also very friendly and engaging. He took his time explaining all of the finance and registration requirements to us. A very good, 5 star car buying experience. More
Today's cars are more complicated than ever. Sales rep Carlos Pineda gave us a thorough grounding in the basics of our 2024 Forester on the day we picked it up. Sales rep Carlos Pineda gave us a thorough grounding in the basics of our 2024 Forester on the day we picked it up. More
This is our second purchase from Valenti in less than 6 months. My wife and I both needed a car and specifically drove past other Subaru dealerships that are closer to our home after reading positive revi months. My wife and I both needed a car and specifically drove past other Subaru dealerships that are closer to our home after reading positive reviews about Valenti. And, let me tell you, we couldn’t be happier with our decision. 1. Car buying doesn’t have to be painful. We both used the same Sales Expert, Carlos Pineda. Carlos is knowledgeable, friendly, genuinely cares about his customers and is looking to create lasting business relationships - he’s not just looking to “get the sale”. He was responsive and thorough at every interaction. I cannot recommend him highly enough. 2. Car buying doesn’t have to take all day. When the Business Manager knows what he’s doing and isn’t looking to sell you something you don’t need or leave you waiting to make you “sweat it out”, it can be incredibly painless. Bo Cranick had everything ready to go, was well prepared and is an expert at what he does. Again, thorough, kind and genuinely cares about his customers and the business. 3. We’ve got free oil changes as part of our purchase and I will gladly drive to Valenti to do it. We were introduced to the Service Team and felt like valued customers. I can only assume that this means that the dealership is run properly from the top down. You can tell when you’re dealing with a business that has a good culture and while good culture and car dealerships aren’t often thought of in the same sentence, Valenti is proof that it’s possible. More
I recently purchased a 2023 Subaru Cross Trek Limited. My salesman, Mike Williams, was so friendly & polite. Not pushy in the least. He has been extremely helpful with explaining to me all the features th My salesman, Mike Williams, was so friendly & polite. Not pushy in the least. He has been extremely helpful with explaining to me all the features that my car has, & told me if I still had questions I could stop by the dealership or give him a call. Bo made my purchase with a trade in go so smoothly. I definitely made the right decision choosing this dealership. I recommend this dealership to anyone interested in buying a Subaru. This was a great experience - I Love my new car ! More