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Valenti of Old Saybrook

Old Saybrook, CT

N/A
4 Lifetime Reviews Review Dealership

319 Middlesex Turnpike

Old Saybrook, CT

06475

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4 Reviews of Valenti of Old Saybrook

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April 08, 2019

"So thankful for this dealership"

- michael

I have been coming to this dealership for years and they always treat me like family. This last week I was forced to stop in due to my check engine light coming on. Jeremy and Gary worked with the technician to get my vehicle right in and find out what was going on. A sensor I am told had gone bad, they replaced it and get me on the road again in under 2 hrs. Thank you to the entire staff, they are all so friendly and it is so nice to be able to pop in unannounced and be taken care of so quickly.

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Recommend Dealer
Yes
Employees Worked With
Jeremy and Gary
February 23, 2019

"Horrible service "

- Justin scirica

So I purchased a used certified car here steering wheel controls don’t work visor keeps falling off the car shakes when you hit the brakes I tried talking to them the next day and they told me what do I expect it’s a used car check all other reviews about this place I should of. Terrible customer service here I never seen anything like it

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Recommend Dealer
No
Employees Worked With
Zach
June 29, 2018

"Poor diagnostics, exorbitant estimate."

- phillip sylvester

Four visits to finally make correct diagnosis. Estimate was nearly double of another authorized Volkswagen dealership. I am disappointed with their service department and appalled at the repair estimate.

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Recommend Dealer
No
Employees Worked With
George Silberquit, I do not know names of mechanics that serviced the vehicle.
January 27, 2018

"Review "

- Shontell

Very helpful and knowledgeable. Wonderful sales agent! He took his time and answered all my questions. I would definitely be back to purchase another car from him and this dealership!

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Recommend Dealer
Yes
Employees Worked With
Scott fogg
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