Vallejo Nissan

Lost a Customer Dear Vallejo Nissan, Thought you’ be interested to know why so many people don’t trust Dealerships and why you lost me as a new/repeat customer; he Dear Vallejo Nissan, Thought you’ be interested to know why so many people don’t trust Dealerships and why you lost me as a new/repeat customer; here’s my story: 1) On 9-2-17, I came to you with 2013 Nissan Sentra transmission problems. The dynastic showed a new transmission was needed. I was quoted $5000+ and told to effect that only a Nissan dealer could make this repair due to the system being CVT that needed computer codes / flashing that only Nissan could do. A little research; which included a call to the California Department of Consumer Affairs, found that not to be the case. I was able to find a qualified and reputable place of repair that could do the replacement, gave a far better warranty, and was $1000 less than your bid for the job. Strike 1! 2) Following up from my visit to you on 9-2-17, I recently received a card in the mail from you. The card advised me that when you last saw my car, it was discovered that my Sentra’s tires needed “replacement”. Really? The tires on the car at the time of the last visit were “BRAND NEW!” STRIKE 2! You will not have a chance for Strike 3… More

Really great staff on duty, My special thanks to Ryan Macoy and crew... service department and store in general are always happy and motivated to help guests... I commute to this My special thanks to Ryan Macoy and crew... service department and store in general are always happy and motivated to help guests... I commute to this dealership even for a light bulb change... even though I live near a Nissan dealership. Is been 2 years since I bought my first car at Vallejo Nissan and I can't wait to buy a new car again... More

Ryan Macoy - Family Man All I can say is WOW. The service that I experienced when I came to Vallejo Nissan far exceeded the status quo. Ryan Macoy assisted me in the purchase All I can say is WOW. The service that I experienced when I came to Vallejo Nissan far exceeded the status quo. Ryan Macoy assisted me in the purchase of my 2016 Camero. Not only did he go above and beyond to work with the bank in financing my car, he spoke directly with the insurance company and ensured that my experience was efficient and memorable. It is not often that a manager gets so involved with customers, but Ryan is not your avergage guy. He is welcoming and extremely friendly, making the customer experience of buying a car fun and not stressful. I HIGHLY recommend Vallejo Nissan to ANYONE that is looking to buy a new or used car. If and when you stop by ask for Ryan Macoy and I gaurantee he will make your car buying experience worth while. Thank you Pare! Tyler More

My experience with Ramon Diaz was great. 5/26/16 I came into the dealership with request for brake inspections. Ramon Diaz was knowledgeable, patient, friendly, and quick to respond, hel 5/26/16 I came into the dealership with request for brake inspections. Ramon Diaz was knowledgeable, patient, friendly, and quick to respond, helpful. He is a nice man , very professional and courteous . The customer service was great. Elena Orazova. More

Awesome Service I came in last week and bought a new Nissan Rogue. The customer service was so great that when we realized that my husband's 2005 Nissan Altima neede I came in last week and bought a new Nissan Rogue. The customer service was so great that when we realized that my husband's 2005 Nissan Altima needed an oil change, this was the first place I thought of going. Everyone was super friendly and nice. I'll definitely be coming back here for all my service needs. More

Amazing sales guy! I went in to this dealership because it was the closest Nissan dealership to me. And boy am I glad that I ended up here! From the minute I walked in I went in to this dealership because it was the closest Nissan dealership to me. And boy am I glad that I ended up here! From the minute I walked into the door, everyone was super nice to me. My sales guy Fadi genuinely seemed to care. He asked me all sorts of questions to make sure we were looking at the right type of car for me. We narrowed down my options to a Rogue and Pathfinder, and after a test drive, I was in love with the Rogue! They didn't have the color I wanted in stock, but they were able to call their sister dealership and have one brought to me! I've never had such a positive car buying experience before. I will definitely recommend Vallejo Nissan to all my family and friends! More

Nissan buyers beware If thinking about buying a Nissan from here think twice thes guys sher do act the part of a helping dealership long story short a 08 Nissan Rouge was If thinking about buying a Nissan from here think twice thes guys sher do act the part of a helping dealership long story short a 08 Nissan Rouge was purchased brand new with the known transmission problem that they seem to not know about ohh what problem years rite lol this place is a joke took the car we bought back for the recall repairs for the transmission thy said that they could not and will not help us in repairing my car we also had a letter sent to us stating to bring it back for repairs now they are no help they were very rude at the time had me waiting a long time while they looked up the service bulletin lol shouldn't they know what is going on with the cars they are selling??? I or my family will never buy a car from here ever and hope other will not fall into this dealers trap and have to pay lots for repairs keep your family's safe don't buy faulty nissans More

Even though they had the best price in internet we got a great deal for our new Versa. We were always treated gently and kind by everyone, including the manager Greg. Tony, our salesman never pressured us great deal for our new Versa. We were always treated gently and kind by everyone, including the manager Greg. Tony, our salesman never pressured us and gave us good advice. Everybody was friendly and willing to solve any issue in order us to get the car we wanted. More

Vallejo Nissan management, service and sales are very professional, honest and friendly. They did not pressure me and were very honest, always trying to get the best deal for me or save money. I had professional, honest and friendly. They did not pressure me and were very honest, always trying to get the best deal for me or save money. I had an issue with a vehicle that I purchased previously at Vallejo Nissan. After going over the facts of the issue, Vallejo Nissan with a very high level of professionalism and with the attitude of satisfying their customer, worked with me to come up to a solution that was a win-win for both parties. I can’t express enough appreciation with the actions of Vallejo Nissan that remedied a difficult situation without litigation or escalation. Specifically, I would like to thank Greg Campagno (owner) for his attention to my concerns. I recommend anyone to purchase a car from Vallejo Nissan and use their service department. After the sales service, honesty, professionalism, and customer attentiveness is not on the price tag, but is every bit as important, if not more so than the vehicle you are buying. More

We just purchased our fourth car from Vallejo Nissan. They have always had the perfect car that we were looking for at the best price. Everyone is so wonderful to work with and thats why it is the only They have always had the perfect car that we were looking for at the best price. Everyone is so wonderful to work with and thats why it is the only car dealer that I will buy from. I can't thank them enough for making car buying such a wonderful experience. More