Valley Buick GMC

Everything is excellent, very thorough. We are very happy having our car worked on at your place of business. We are very happy having our car worked on at your place of business. More

Always a great team to work with. From scheduling, work being done to completion. No. Take what I gave. From scheduling, work being done to completion. No. Take what I gave. More

I am from out of state and I purchased a used vehicle here. The purchase and shipping went smoothly. Then, I went to trade this vehicle in. I learned it had been in 2!! previous accidents that were NOT d here. The purchase and shipping went smoothly. Then, I went to trade this vehicle in. I learned it had been in 2!! previous accidents that were NOT disclosed to me at the time of purchase. The salesman is telling me I got a fair price on the vehicle even though he says he did not know about the accidents prior to me informing him. I’ve reached out to management in an effort to negotiate a resolution, and they are refusing to get back to me. Buyer beware at this dealership! More

I was very pleased with the helpfulness and service especially that of Service writer Scott Soller. Would highly recommend them and customer care is exceptional! especially that of Service writer Scott Soller. Would highly recommend them and customer care is exceptional! More

Slow rude service. The trade-in manager will pull your trade value out of the air and not give an explanation where it came from. trade value out of the air and not give an explanation where it came from. More

Great day! Highly recommended Did some online searching and found a truck I liked listed at Valley GMC in Apple Valley. I stopped in for a test drive and met with Shane Carnahan. Did some online searching and found a truck I liked listed at Valley GMC in Apple Valley. I stopped in for a test drive and met with Shane Carnahan. He was helpful and worked with me on a new GMC truck. Liked the truck but was undecided. A week later I returned to drive it again and we ended up making a deal. Just picked it up and they did a great job of getting it ready. I had an extra accessory installed and it looks really great. For the finance piece...Joel Mullett is a great guy and helped make the financial components work smoothly. He was was easy to work with and resolved my many questions quickly. I am hard to please and these guys far exceeded my expectations! Great experience and I highly recommend Valley if you’re in the market for a new vehicle. More

Worst service experience we've ever had. Zero communication between the receptionist, the service manager, and the mechanics. 6 appts, problem not solved. Too many things to list communication between the receptionist, the service manager, and the mechanics. 6 appts, problem not solved. Too many things to list More

I was out of state when I had a transmission issue on my 2015 Sierra. It was a few thousand miles out of warranty, and the out-of-state dealer wasn’t able or willing to help me with cost sharing. When I got 2015 Sierra. It was a few thousand miles out of warranty, and the out-of-state dealer wasn’t able or willing to help me with cost sharing. When I got back to Minnesota, I contacted Randy at Valley GMC, which is the dealership that sold me the car. Randy went to bat for me and got a substantial cost sharing from GM on my behalf. This is in spite of them not even doing the repair - it was only to help a customer. I’m extremely impressed. More

Continued Stellar Service I have been coming here since 2015 when I purchased my truck at a different dealership, I have had Heather in service and will not deal with anyone el I have been coming here since 2015 when I purchased my truck at a different dealership, I have had Heather in service and will not deal with anyone else.I travel extensively and I always get in for service on a moments notice. Quality of work and the professionalism of the personnel make this the only place south of the river for service. KEEP IT UP!!! More

I am highly satisfied and will return. I apologize for the delayed response. I had a great experience with the sales and financial staff who helped me obtain my truck. Their service was imp I apologize for the delayed response. I had a great experience with the sales and financial staff who helped me obtain my truck. Their service was impeccable and I will highly recommend them to others in the future. More