Valley Buick GMC

staff was very helpful and friendly they were good at explaining things and were not pushy. they have me a fair amount for my trade in. so far I do not have anything negative to say abou they were good at explaining things and were not pushy. they have me a fair amount for my trade in. so far I do not have anything negative to say about the dealership. More

Great Service The Staff is always ready to hear our needs and takes care of them completely. I appreciate a car wash each time I come in. Thanks Heather and G The Staff is always ready to hear our needs and takes care of them completely. I appreciate a car wash each time I come in. Thanks Heather and Gary More

Heather was great Heather was very professional answered my questions and kept me informed.. What I really apprectiated was her honesty concerning my brakes. I had Heather was very professional answered my questions and kept me informed.. What I really apprectiated was her honesty concerning my brakes. I had 4 new tires from a tire store put on and they told me I needed new back brakes asap. Heather explained that my brakes would be good until they got to a certain number. I appreciated her explaining that to me. And most of all I didn' t need new brakes at this time... More

Oil change/ tire rotation Able to set appointment. Dealer was ready and finished in a timely manner. Offered a car wash when completed. Was able to visit with my salesman and t Able to set appointment. Dealer was ready and finished in a timely manner. Offered a car wash when completed. Was able to visit with my salesman and test drive future vehicle while waiting. More

Oil Change As always, Tom Monson is the absolute best! He is so much more than just our service guy. Tom has become a friend of our family. We trust his advice r As always, Tom Monson is the absolute best! He is so much more than just our service guy. Tom has become a friend of our family. We trust his advice regarding our vehicles. He knows all of our vehicles. And, all of our vehicles for which he has been responsible, have all been driven more than 225,000 miles. He is compassionate, honest - a man of integrity. Thank you, Tom Monson! More

Just leased a new Encore Tim Condon and Joel Mullett went above and beyond to make our sale easy. All paperwork and car prep was done in advance so my wife (recovering from m Tim Condon and Joel Mullett went above and beyond to make our sale easy. All paperwork and car prep was done in advance so my wife (recovering from medical) only had to sign papers and was able to leave in just a few short minutes. They both were so thoughtful for my wife condition, Can't thank them enough. More

Excellent friendly service! Several years ago Shane gave me a great deal on an used Enclave, and I have appreciated the Valley Buick service department whenever I have needed mai Several years ago Shane gave me a great deal on an used Enclave, and I have appreciated the Valley Buick service department whenever I have needed maintenance or service. Jim is my service adviser and he is always friendly, knowledgeable and helpful. Randy the service manager has a great attitude and it seems the whole service department goes out of their way to be friendly, helpful and fair. More

coupon question I brought in a coupon from Buick that I thought I could use for the oil change and the service person explained that it was for a old vehicle I use to I brought in a coupon from Buick that I thought I could use for the oil change and the service person explained that it was for a old vehicle I use to own. She was very good at explaining the situation. More

Excellent service as always The rear brakes on my vehicle went from fine to grinding and not working on a Saturday morning. When I called to schedule an appointment, I was offere The rear brakes on my vehicle went from fine to grinding and not working on a Saturday morning. When I called to schedule an appointment, I was offered the option to bring in on a Saturday, and they would fit me in. They had new brakes front and back completed in a few short hours and at a MUCH lower cost than I had anticipated. Valley Service is ALWAYS a place I can count on to help when my vehicle is having issues. More

Always a great experience! I love valley Buick gmc! Service is always amazing and the lounge is perfect for working while I get an oil change. This is my second vehicle with val I love valley Buick gmc! Service is always amazing and the lounge is perfect for working while I get an oil change. This is my second vehicle with valley and I'll be getting my 3rd here too! More