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Valley Buick GMC

Apple Valley, MN

4.7
1,333 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,333 reviews

November 23, 2018

Oil change I was in for a scheduled oil change. I gave it a theee because it seemed to take rather long for an oil change. It took over 1.5 hours. More

by andy59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Earhart
Nov 27, 2018 -

Valley Buick GMC responded

Hello, We apologize about the extended wait time for your scheduled appointment. We hope to continue to earn your business in the future!

November 23, 2018

Great Service I have been using Valley sevice for my GMC vehicles for over 20 years. I know that I can rely on Tom Monson to tell me what needs to be done without w More

by 4913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Monson
Nov 27, 2018 -

Valley Buick GMC responded

Hello, Thank you for the kind words and loyalty over the past 20 years!

November 23, 2018

Respect! I'm a woman and sometimes you have trouble with dealerships listening about your needs, price and concern about buying a car. Not in Apple Valley Buic More

by chimigirl54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Valley Buick GMC responded

Hello, We are so happy that Connor and Joel were able to make this an easy process and meet your vehicle buying expectations.

November 22, 2018

Great Service! This is the third truck I have purchased at Valley Buick and I'm very happy not only with the sales department but also I really like the service cent More

by ALMCHALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Kuhns
Nov 27, 2018 -

Valley Buick GMC responded

Hello, We are so happy to hear that we have been able to continue to earn your sales and service business!

November 22, 2018

Very satisfied The sales staff was great to work with. I had some accessorys added to my new truck and the service center was wonderful as Well. My overall buying ex More

by SHRUBYFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Rustad, Jim Earhart
Nov 27, 2018 -

Valley Buick GMC responded

Hello, We are happy to earn your business and are happy that you had such a great experience with us!

November 22, 2018

Mission accomplished Pete did a nice job listening to parameters and providing both new and used options to help hone in on what would best match. Through test drives and More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Rustad
Nov 27, 2018 -

Valley Buick GMC responded

Hello, We are so happy to hear that Pete was able to find you just what you were looking for! Thank you for your continued business!

November 22, 2018

Great service I had great service. I got a very good quality of service. I will bring my car back for service when I am in Minnesota. More

by diutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 27, 2018 -

Valley Buick GMC responded

Hello, We are very happy to hear that you had a great experience with our service department!

November 21, 2018

Great service from the right people We've always had great service from the crew at Valley. There were some hiccups last fall, but Randy and Tom Stensrud went the extra mile to make thin More

by gtrplyr1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Monson, Jim Earhart
Nov 27, 2018 -

Valley Buick GMC responded

Hello, Thank you for the kind words and allowing us to earn your business!

November 21, 2018

Missing a step Sadly another bad service. Had high hopes because my last service was really good. Bad communication (I should say No communication) during the day More

by CHERI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : It wasn’t Scott who I talked to but their names are not on my
Nov 21, 2018 -

Valley Buick GMC responded

Hello, We are sorry that your experience with us was not what it should be! Our service manager will be reaching out to you shortly.

November 21, 2018

Great Service My wife and I have been coming here for 10+ years. We have never bought a car here (Chevy and Cady owners), the service has always been outstanding an More

by kevin.lundholm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Monson, Jim Earhart
Nov 21, 2018 -

Valley Buick GMC responded

Hello, Thank you for the continued service! We appreciate your business!

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