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Valley Buick GMC

Apple Valley, MN

Overview
Employees
Reviews
Vehicles
4.7
1,394 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,394 reviews

December 13, 2024

Great service. Listened to my needs and provided me with many options that fit within my budget. Low pressure sales team that cares about their clients. Would re More

by reidpaul37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Fink
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Dec 13, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team at Valley Buick GMC of Apple Valley. It's our priority to listen to our clients' needs and provide options that work within their budget. We truly appreciate your recommendation to friends and family, and we look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 12, 2024

Don't know all those people just Neil - why would you have me rate people I did not deal with? More

by ottelaurie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Hattine
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Dec 13, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to share your thoughts. At Valley Buick GMC of Apple Valley, we strive to provide a complete and satisfying experience for all our customers. If you have any concerns or need further assistance, please feel free to reach out to us directly. We value your input and hope to serve you better in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 11, 2024

Great response to my issue. Did a great job communicating the process. I like your online / text timeline More

by Johngiegerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words. We're thrilled to hear that our communication and online/text timeline met your expectations. We look forward to assisting you again at Valley Buick GMC of Apple Valley. See you next time! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 11, 2024

Have always had good service and Heather has been great. Had appointment but told wasn't in the system, Heather made it work! More

by kathyzerrn@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We're glad to hear that you've consistently received good service and that Heather was able to assist you efficiently. We appreciate your support and look forward to seeing you again at Valley Buick GMC of Apple Valley. If you have any further questions or need assistance, feel free to contact us. Sincerely, The Team at Valley Buick GMC of Apple Valley

December 11, 2024

I purchased my car here and always have serviced it here. I am uncertain if I will continue. 2 times ago, my report said tires were rated in yellow. 1 time ago, the were green. How is this possible? I t More

by ritakarsten
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am not certain who the service people I spoke with were. Stephen sent an email reminder and Tom left a message saying the car was done
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Dec 12, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand the importance of accurate inspection reports and the role they play in maintaining your vehicle's history. We appreciate your loyalty in both purchasing and servicing your car at Valley Buick GMC of Apple Valley and we deeply value your feedback. We encourage you to contact us directly so we can address your concerns about the tire ratings and ensure that all future service visits meet your expectations. Thank you for bringing this to our attention. Sincerely, The Team at Valley Buick GMC of Apple Valley

December 11, 2024

Everyone was very helpful and friendly. I had to wait 3 weeks for a back ordered part. When part came in they got me right in for the repair. More

by khristinagates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Dec 12, 2024 -

Valley Buick GMC responded

Thank you for your patience and for sharing your positive experience with us at Valley Buick GMC of Apple Valley. We're glad to hear that our team was helpful and friendly, and that we could promptly assist you once the part arrived. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 09, 2024

Outstanding service and customer relations Have purchased (4) vehicles over the last 15-years. Very helpful experiences. More

by david.j.thompson.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We greatly appreciate your loyalty to Valley Buick GMC of Apple Valley over the past 15 years and are thrilled to hear about your positive experiences. It's always our goal to provide outstanding service and customer relations. We look forward to assisting you with any future vehicle needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 09, 2024

My husband dealt with Valley Buick For a number of years and was very satisfied with them. He passed away and I have had only 2 experiences with them. Very satisfied. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We're honored to hear that you've had positive interactions with Valley Buick GMC of Apple Valley, especially during such a difficult time. Your satisfaction is very important to us, and we appreciate your trust in our dealership. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 09, 2024

Service is great and employees have always been outstanding but the time it takes to get a oild change done seems pretty long. When having a appointment I feel 1.5-2.5 hour to get a oil change comp More

by jdkessler11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We appreciate your kind words about our service and employees at Valley Buick GMC of Apple Valley. We understand that the time it takes for an oil change can be frustrating, especially with your schedule. Your experience is important to us, and we will work on improving service efficiency. If you have any further concerns or suggestions, please feel free to reach out. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 09, 2024

Minimal contact with service employee. More questions of car owner about problems would be suggested. More

by rogerswans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate your insights regarding your experience at Valley Buick GMC of Apple Valley. Understanding our customers' needs is essential, and we'll certainly take your suggestions into consideration. If you have any further concerns or need assistance, please feel free to reach out to us. We hope to serve you better in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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