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Valley Buick GMC

Apple Valley, MN

Overview
Employees
Reviews
Vehicles
4.7
1,338 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,338 reviews

October 24, 2024

Only dealt with her when cashier asked me to go out to give her coupon for oil change. She spoke very rude like I was bothering her. Maybe she was having a stressful day but still taken back by her tone More

by schwartz76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Swanson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you sharing your experience with us, and we understand how important it is to feel valued when visiting Valley Buick GMC of Apple Valley. We strive for positive interactions, and we regret that your experience did not reflect that standard. If you would like to discuss this further, please feel free to reach out to us directly. Your input is valuable as we work to improve our service. Sincerely, The Team at Valley Buick GMC of Apple Valley

October 21, 2024

Prompt service. Free shuttle ride home when leaving my car. Made me feel like a valued customer. However this appointment was to work on a previous repair. A loose b More

by bucksv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We're glad to hear that you received prompt service and enjoyed the complimentary shuttle ride at Valley Buick GMC of Apple Valley. We appreciate you bringing the loose bolt to our attention and value your experience as a customer. Please don’t hesitate to contact us if you have any concerns or if there's anything more we can assist you with. Sincerely, The Team at Valley Buick GMC of Apple Valley

October 21, 2024

Connor is very knowledgeable and great to work with. He is the reason we buy vehicles from Valley GMC More

by trenfors
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words about Connor! We truly appreciate your support and are thrilled to hear that his knowledge and assistance made your experience at Valley Buick GMC of Apple Valley so positive. We look forward to helping you with your future vehicle needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 21, 2024

Friendly, professional,and kept me informed and just a great place. The only place that services my car More

by anderj01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful feedback! We truly appreciate your kind words about the friendly and professional service you received at Valley Buick GMC of Apple Valley. It’s fantastic to hear that you feel informed and valued during your visits. We look forward to continuing to be the trusted place for your car’s service needs. See you next time! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 20, 2024

Very welcoming. Adam Bouchard was a great salesman answering all of my questions. When I returned to the service department for a trunk mat Al was very helpful. Ever More

by joyce16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Bouchard was my salesman. Al was my contact person in the service department.
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Oct 22, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that Adam and Al provided you with such great service at Valley Buick GMC of Apple Valley. It's fantastic to know that you felt welcomed and well taken care of. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future. Safe travels with your new vehicle! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 19, 2024

Worked with Neil. He was great throughout the process. he was very responsive and good communication. More

by sam.magureanu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil
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Oct 22, 2024 -

Valley Buick GMC responded

Thank you, Sam! We truly appreciate your feedback and are glad to hear that Neil provided great service during your experience at Valley Buick GMC of Apple Valley. We always strive for excellent communication and responsiveness. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 19, 2024

Excellent customer service and great value. Will definitely be back for all my vehicle service. More

by abdwyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Valley Buick GMC of Apple Valley. Your satisfaction is our top priority, and we look forward to assisting you with all your vehicle service needs in the future. See you next time! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 19, 2024

Best service I’ve had from a dealership! The staff took the time to listen to my needs/wants and were very patient with me and my family! They took the time to walk me through features my ca More

by Addison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We greatly appreciate your kind words about the service you received at Valley Buick GMC of Apple Valley. It's fantastic to hear that our team listened to your needs and took the time to walk you through your vehicle's features. We pride ourselves on providing excellent service and we're glad to have been able to assist you and your family. We look forward to seeing you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 18, 2024

Love the people at Valley but, not happy with the service. Had two very disappointing service issues with two different new vehicles. More

by melaniedthurston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We're glad to hear you love our team at Valley Buick GMC of Apple Valley, but we understand your frustration regarding the service issues you've experienced with your vehicles. We appreciate you bringing this to our attention, and we encourage you to reach out to us directly so we can work towards a resolution. Your satisfaction is important to us, and we want to ensure that we meet your expectations going forward. Sincerely, The Team at Valley Buick GMC of Apple Valley

October 18, 2024

Thank you thank you thank you thank you thank you thank you thank you thank you More

by M.W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Valley Buick GMC responded

Thank you so much for choosing Valley Buick GMC of Apple Valley and for leaving us a review. We truly appreciate your support and look forward to assisting you on your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

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