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Valley Buick GMC

Apple Valley, MN

Overview
Employees
Reviews
Vehicles
4.7
1,825 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,825 reviews

January 15, 2025

Since I have been coming to this location I have never been able to keep my appointment. It had alway be scheduled due to system issues or staff shortages More

by boothbrandon75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it can be to deal with appointment scheduling issues at Valley Buick GMC of Apple Valley. Your feedback is valuable, and we appreciate you bringing this to our attention. We encourage you to reach out to us directly so we can assist you and ensure a smoother experience in the future. Thank you for your patience. Sincerely, The Team at Valley Buick GMC of Apple Valley

January 15, 2025

They continue to do a great job, with the service performed and communicating what was done. More

by EKDML4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you are satisfied with the service and communication at Valley Buick GMC of Apple Valley. We look forward to seeing you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 14, 2025

They got my car in for the repair as quick as they could and did the repair in about an hour. Very nice people More

by baldinimn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're glad to hear that we were able to get your car in for repairs quickly and that our team provided you with a pleasant experience. At Valley Buick GMC of Apple Valley, we strive to deliver top-notch service, and it's great to know we met your expectations. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 13, 2025

Great salesman Shane Carnahan. Excellent service from everyone at the valley team of car professionals. More

by todd.strohkirch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Valley Buick GMC responded

Thank you, we appreciate your kind words! We're thrilled to hear that you received excellent service from Shane and the entire Valley Buick GMC of Apple Valley team. Your positive feedback motivates us to continue providing great experiences. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 13, 2025

Poor service the service guy said that the mechanic check for leak down test on two cylinders later I talk to the mechanic and he said no it did not do any leak down test only one compression test all the se More

by ble0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand that there was a discrepancy regarding the service on your vehicle, and we appreciate you bringing this to our attention. Your feedback is important to us at Valley Buick GMC of Apple Valley. We encourage you to contact us directly so we can address your concerns and ensure we meet your expectations moving forward. Thank you again for your input. Sincerely, The Team at Valley Buick GMC of Apple Valley

January 13, 2025

Service dept is outstanding,sales is lacking and deceptive and gmc as a company is going downhill More

by desertcoyote66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Valley Buick GMC responded

Thank you for sharing your feedback. We understand your concerns about the sales experience and the direction of GMC as a company. At Valley Buick GMC of Apple Valley, we're committed to constant improvement and transparency. We are proud to hear that you found our service department outstanding and hope you will consider visiting us again. Should you wish to discuss your experience further, please feel free to reach out directly to us. Sincerely, The Team at Valley Buick GMC of Apple Valley

January 13, 2025

Great work and fast. I highly recommend them for work on your vehicle. Have a great day! More

by rshie64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a fast and positive experience with Valley Buick GMC of Apple Valley. Your recommendation means a lot to us. We look forward to assisting you again in the future. Have a great day! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 13, 2025

Service for this visit was excellent. The only reason I didn’t give full stars is because of an issue that came to light where I was previously told that I didn’t have an extended warrant More

by agore10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Cervenka
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Jan 15, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We're glad to hear that you found the service during your visit excellent. However, we understand your concerns regarding the warranty oversight and the impact it had on your repair costs. We appreciate your feedback, as it helps us improve our processes at Valley Buick GMC of Apple Valley. Your experience matters to us, so please don’t hesitate to reach out directly so we can assist you further. We hope to serve you better in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 12, 2025

Very pleasant to deal with. nnnn bbb jjjjjjj bbbbbbbb yyyyyyyyyyyy ttttttttt bbbbb cccc a sssssss More

by czoilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Valley Buick GMC responded

Thank you so much for choosing Valley Buick GMC of Apple Valley and for leaving us a review. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 11, 2025

Great service. Everyone always friendly. You can tell it is a family owned business and it’s nice to hear the longevity of the employees More

by johnbien5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that you appreciate the friendly service and the family-owned atmosphere at Valley Buick GMC of Apple Valley. We take pride in our dedicated team and their longevity here. We look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

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