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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,115 Reviews

1,115 Reviews of Valley Buick GMC - Service Center

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May 01, 2025

Great communication on repair and timelines. They found the valve body promptly and fit the repair in as soon as possible. More

by wolftat63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen was awsome too.
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May 01, 2025

I’M SATISFIED WITH YOUR SERVICE I WAS TREATED COURTESY/ RESPECT APPRECIATE YOUR SERVICE AMEN.🙏 More

by cmriley1024BLESSINGS FOR YOU TOO!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2025

Scott listened, I felt heard, and he was patient. I’ve been a cx for 39 yrs and I want to trust that Valley GMC earnestly wants to keep my 2014 Equinox in safe, running order. Since 1986 we have NE More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

I love working with Valley Buick GMC! Heather is the best! Thank you! And Steve is the best! More

by Loriannsparks3
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Swanson
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Apr 29, 2025 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Heather and Steve at Valley Buick GMC of Apple Valley. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 29, 2025

Great service, on time and well done Just got back from 1800 mile round trip after service. No problems and 21.3 average mpg More

by Bob Blume
Recommend Dealer
Yes
Employees Worked With
Steve
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Apr 30, 2025 -

Valley Buick GMC responded

Thank you so much for your wonderful review, Bob! We appreciate your feedback and are thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. We're glad the service was timely and that your trip went smoothly with impressive fuel efficiency! We look forward to serving you again in the future. Safe travels! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 28, 2025

Alway a great experience Always a Great experience , Heather does a great job keeping you informed on how everything is going More

by eldo1155
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Swanson
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Apr 29, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you consistently have a great experience at Valley Buick GMC of Apple Valley. It's fantastic to know that Heather provides excellent service and keeps you informed throughout the process. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 28, 2025

Listened carefully to my requests, kept me up to date on work progress, called with findings and quotes. Didn't try to sell me services I didn't need. More

by johnsojo
Recommend Dealer
Yes
Employees Worked With
Kasey Cervenka
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Apr 28, 2025 -

Valley Buick GMC responded

Thank you for your fantastic review! We’re thrilled to hear that you felt heard and well-informed throughout your experience at Valley Buick GMC of Apple Valley. Our team is dedicated to providing honest and transparent service, and it’s great to know we met your expectations. We appreciate your support and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 26, 2025

Valley Buick GMC has been my “go to” for cars and service since about 2008. Worked with Leon back then. Have always been pleased with the people who provided whatever kind of service I was in need of. More

by barb_bothof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen was excellent on April 7th when the first service was performed, at no cost to me, on my new car.
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Apr 26, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley since 2008. It's great to hear that you've consistently received excellent service from our team, including Leon. We look forward to continuing to meet your needs in the future. Please visit us again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 26, 2025

Website appointments always a problem. Was in and out in little over an hour Should have a complimentary car wash More

by Kanakukmn
Recommend Dealer
Yes
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Apr 28, 2025 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you sharing your experience with us at Valley Buick GMC of Apple Valley. We're glad to hear that you were able to complete your visit in a little over an hour. However, we understand your concerns regarding appointment scheduling and the complimentary car wash. If you have further comments or would like to discuss this matter, please feel free to reach out. We value your input and hope to serve you better in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

April 26, 2025

On time, accommodating, appreciate your business, complimentary vehicle wash, experienced and conveniently located. Friendly and comfortable waiting area More

by mremer42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Valley Buick GMC of Apple Valley. It’s great to know that our team was able to accommodate your needs and that you enjoyed our comfortable waiting area. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

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