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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,015 Reviews

1,015 Reviews of Valley Buick GMC - Service Center

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April 28, 2025

Listened carefully to my requests, kept me up to date on work progress, called with findings and quotes. Didn't try to sell me services I didn't need. More

by johnsojo
Recommend Dealer
Yes
Employees Worked With
Kasey Cervenka
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Apr 28, 2025 -

Valley Buick GMC responded

Thank you for your fantastic review! We’re thrilled to hear that you felt heard and well-informed throughout your experience at Valley Buick GMC of Apple Valley. Our team is dedicated to providing honest and transparent service, and it’s great to know we met your expectations. We appreciate your support and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 28, 2025

Alway a great experience Always a Great experience , Heather does a great job keeping you informed on how everything is going More

by eldo1155
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Swanson
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Apr 29, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you consistently have a great experience at Valley Buick GMC of Apple Valley. It's fantastic to know that Heather provides excellent service and keeps you informed throughout the process. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 26, 2025

Valley Buick GMC has been my “go to” for cars and service since about 2008. Worked with Leon back then. Have always been pleased with the people who provided whatever kind of service I was in need of. More

by barb_bothof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen was excellent on April 7th when the first service was performed, at no cost to me, on my new car.
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Apr 26, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley since 2008. It's great to hear that you've consistently received excellent service from our team, including Leon. We look forward to continuing to meet your needs in the future. Please visit us again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 26, 2025

On time, accommodating, appreciate your business, complimentary vehicle wash, experienced and conveniently located. Friendly and comfortable waiting area More

by mremer42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Valley Buick GMC of Apple Valley. It’s great to know that our team was able to accommodate your needs and that you enjoyed our comfortable waiting area. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 26, 2025

Website appointments always a problem. Was in and out in little over an hour Should have a complimentary car wash More

by Kanakukmn
Recommend Dealer
Yes
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Apr 28, 2025 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you sharing your experience with us at Valley Buick GMC of Apple Valley. We're glad to hear that you were able to complete your visit in a little over an hour. However, we understand your concerns regarding appointment scheduling and the complimentary car wash. If you have further comments or would like to discuss this matter, please feel free to reach out. We value your input and hope to serve you better in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

April 25, 2025

Excellent service Excellent service done in a timely manner. Great people working in service. Excellent service done in a timely manner. Great people working in the service department. More

by marylowden
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Swanson
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Apr 25, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review, Mary! We truly appreciate your kind words about the excellent service and timely manner in which our team operates at Valley Buick GMC of Apple Valley. Our service department works hard to ensure a positive experience for our customers, and it's fantastic to hear that you recognize their efforts. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 25, 2025

I absolutely love coming to Valley Buick GMC! Not only are our vehicles tip top, but, Heather and Steve (the mechanic) always go above and beyond! Heather's customer service is phenomenal! More

by Loriannsparks3
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Swanson
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Apr 25, 2025 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We're delighted to hear that you love coming to Valley Buick GMC of Apple Valley. It’s great to know that Heather and Steve have made such a positive impact during your visits. We truly appreciate your kind words about their outstanding service. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 25, 2025

Comprehensive and quality attention to the work scheduled. Staff checking and service advisor were very helpful and courteous and professional More

by jmdgn3
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Swanson
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Apr 26, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your recognition of our staff's professionalism and the quality of service at Valley Buick GMC of Apple Valley. It’s great to hear that our team provided you with helpful and courteous attention. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 24, 2025

Heather kept me informed and clearly explained the options for repairs. Heather kept me informed and clearly explained the options for repairs. She ensured I understood the issue and made sure I didn' More

by jeremy.l.tri
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Swanson
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Apr 25, 2025 -

Valley Buick GMC responded

Thank you, Jeremy, for your wonderful feedback! We're thrilled to hear you had a positive experience at Valley Buick GMC of Apple Valley. It's great to know that our team was able to keep you informed and answer your questions about the repair options. We appreciate your business and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 24, 2025

Service is great and timely. However, I thought I was getting a car wash and didn't get it after oil change. More

by none23
Recommend Dealer
Yes
Employees Worked With
Stephen Swinford
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Apr 25, 2025 -

Valley Buick GMC responded

Thank you for your feedback! We're glad to hear that you found our service at Valley Buick GMC of Apple Valley to be great and timely. We appreciate your input regarding the car wash after your oil change, and we understand how that might have been an expectation. Please feel free to reach out to us directly, and we'll be happy to assist you further. We look forward to serving you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

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