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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,055 Reviews

1,055 Reviews of Valley Buick GMC - Service Center

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January 11, 2025

The body work on my Tacoma truck turned out fine. But …. I was totally surprised when I got a call and told an additional $1,000.00 worth of repair was required for replacing rear cab window - More

by tgkieffer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Kumpf
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Jan 13, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the bodywork on your Tacoma and understand your concern about the additional cost for the rear cab window. At Valley Buick GMC of Apple Valley, we strive to communicate all necessary repairs clearly and appreciate your feedback. Please feel free to reach out to us directly so we can ensure your concerns are addressed. We value your business and hope to serve you better in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 11, 2025

Quick, good service and priced right. Most important - quick. Thanks you for that. Nice lobby as well. More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not recall who helped
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Jan 12, 2025 -

Valley Buick GMC responded

Thank you for your fantastic review! We’re glad to hear that you had a quick and positive experience at Valley Buick GMC of Apple Valley. Our team strives to provide efficient service, and we’re pleased that you enjoyed our lobby as well. We appreciate your feedback and look forward to serving you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 10, 2025

Very friendly people did a good job took care of the problem nice waiting room More

by smvangui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear you had a positive experience at Valley Buick GMC of Apple Valley. Our team strives to provide excellent service and create a comfortable environment for our customers. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 10, 2025

There was grease and handprints on the outside of my truck. The seat plastic and floor paper were still in there. The next oil change sticker was ridiculously placed. Just seemed sloppy overall when it More

by Gjavenis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Valley Buick GMC responded

Thank you for sharing your feedback with us. We understand your concerns about the condition of your truck and the placement of the oil change sticker. At Valley Buick GMC of Apple Valley, we strive for high standards and appreciate your input as it helps us maintain them. Please feel free to reach out to us directly so we can address this matter further. We hope to provide you with a better experience moving forward. Sincerely, The Team at Valley Buick GMC of Apple Valley

January 10, 2025

My first service on my Denali Duramax and they got it done in a timely matter!! More

by STEVEZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your first service on your Denali Duramax was completed in a timely manner. At Valley Buick GMC of Apple Valley, we strive to provide excellent service to all our customers. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 10, 2025

Very Impressed with service leadership. I bought the top service program for my Denali and when there was some Doubt of what my service guarantees coverage for, Randy assured me of what I More

by carltonrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you were impressed with our service leadership and that Randy was able to provide you with the assurance you needed regarding your Denali's service program. We value long-term partnerships just like you do, and it's great to know that we could make you feel confident in your experience with us at Valley Buick GMC of Apple Valley. We appreciate your loyalty and look forward to serving you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 10, 2025

The service department was very helpful. They also kept you informed on when they would be done Also me informed on my warranty. More

by mark.mikiska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Swinford
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Jan 12, 2025 -

Valley Buick GMC responded

Thank you for your kind words, Mark! We're thrilled to hear that our service department at Valley Buick GMC of Apple Valley was helpful and kept you informed about your warranty and service completion. We strive to provide excellent customer service and appreciate your feedback. We look forward to seeing you again for your future vehicle needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 10, 2025

I appreciate the professionalism and friendliness of the staff at Valley Body Shop. I’ve had work done there twice and was completely satisfied with the work both times. I will not hesitate to use them agai More

by pjkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dwyer
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Jan 12, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback about the professionalism and friendliness of our staff at Valley Buick GMC of Apple Valley. We're delighted to hear that you were completely satisfied with the work done at our body shop, and we look forward to assisting you again in the future. Don’t hesitate to reach out anytime! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 10, 2025

Valley Buick GMC is professional and easy to work with. Satisfaction all acrross the board. More

by jlander12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found Valley Buick GMC of Apple Valley to be professional and easy to work with. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 10, 2025

Been servicing my GMC vehicles at Apple Valley for over a decade now. Quality work and quality people, without exception. More

by brucelarson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the past decade. It’s wonderful to hear that you’ve consistently received quality work and service from our team. We look forward to continuing to serve you and your GMC vehicles in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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