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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,055 Reviews

1,055 Reviews of Valley Buick GMC - Service Center

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January 02, 2025

I have been a customer for many years and have never been disappointed with the service department More

by jpbr1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casie
Jan 03, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the years. It’s great to hear that you are consistently satisfied with our service department. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 02, 2025

My buying a Vehicle from Valley Buick/GMC Was a Very Good and Stress free experience! Our Salesman Dan & the rest of the staff was very good to Work with!! Thank You Doug More

by dbapvetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rakow, Charlie Fink
Jan 03, 2025 -

Valley Buick GMC responded

Thank you, Doug! We truly appreciate your kind words and are thrilled to hear that your vehicle buying experience at Valley Buick GMC of Apple Valley was smooth and enjoyable. It's great to know that Dan and our team were able to assist you effectively. We look forward to seeing you again in the future! Safe travels! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 02, 2025

Very good customer service, good quality work, I will use this service center again in the future More

by abeleber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received great customer service and are pleased with the quality of our work at Valley Buick GMC of Apple Valley. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 01, 2025

Scheduled an appointment. Then was told I didn't have an appointment and was told it would be the end of the week to get an oil change and 2000.00 worth of tires. The work wa More

by ANORSTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand how important it is to have clear communication, and we appreciate your feedback regarding the initial confusion with your appointment. We’re glad to hear that the work was completed the same day, but we want to ensure that every aspect of your visit meets your expectations. Please feel free to reach out to us directly at Valley Buick GMC of Apple Valley if you have any further concerns or if there is anything we can do to assist you. We value your business and hope to serve you better in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 01, 2025

The service department was friendly, kept me informed on the progress. Drove me home when I dropped my truck off. They had it for a week troubleshooting and test driving. Pinpointed a couple problems that c More

by C.BLOUNT250
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Swinford, Stephen
Jan 02, 2025 -

Valley Buick GMC responded

Thank you for your insightful review! We appreciate your kind words about our service department at Valley Buick GMC of Apple Valley. It's great to hear that our team kept you informed and provided you with a ride home. We're glad to know that the issues with your truck were identified and resolved effectively. Thank you for your patience, and we look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 01, 2025

Very accommodating to our tight schedule. We had a great experience and would highly recommend More

by jlimoges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Hatting
Jan 02, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley and that we could accommodate your tight schedule. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 31, 2024

Very friendly staff the person that checked me in was nice as was the person that took my payment More

by patrickreinert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall their names but it should be in the paperwork?
Jan 02, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us, Patrick! We're glad to hear that you found our staff friendly and that you had a positive interaction during your visit to Valley Buick GMC of Apple Valley. Your feedback is appreciated, and we look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 30, 2024

Very easy to work with, friendly and work was completed faster than expected. Would use them again More

by Psdjforciea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Valley Buick GMC responded

Thank you for your kind review! We’re thrilled to hear that you found our team at Valley Buick GMC of Apple Valley easy to work with and that the service exceeded your expectations. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 30, 2024

Service Associate was great. Do not know why they did not have the recall part after I made the reservation. Seems odd you would have me make a reservation yet do not confirm you More

by todddibrito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Valley Buick GMC responded

Thank you for your feedback! We appreciate your kind words about our service associate. We understand your concern regarding the recall part and the reservation process. Your input is valuable as we strive to improve our services at Valley Buick GMC of Apple Valley. We look forward to seeing you again once the part is available. Thank you for your understanding! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 30, 2024

Service people were great! I was about to leave on a trip and had an issue with one of my tires. The service manager was able to accommodate me and had me on my way in less t More

by kgpost73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Jan 02, 2025 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that our service team at Valley Buick GMC of Apple Valley was able to assist you quickly before your trip. We appreciate your recognition of their efforts and are glad we could help get you back on the road. We look forward to serving you again in the future! Safe travels! Sincerely, The Team at Valley Buick GMC of Apple Valley

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