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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,055 Reviews

1,055 Reviews of Valley Buick GMC - Service Center

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December 23, 2024

Truck was in the shop for a while waiting on back order part. Valley made sure I was accommodated with a loaner truck and updates throughout! More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
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Dec 25, 2024 -

Valley Buick GMC responded

Thank you, Jake, for your wonderful review! We appreciate your understanding while your truck was in the shop waiting for the back-ordered part. We’re glad to hear that our team at Valley Buick GMC of Apple Valley was able to provide you with a loaner truck and keep you updated throughout the process. Your satisfaction is our priority, and we hope to assist you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 22, 2024

Good service. Great people. Able to get an appointment when I needed it. Will use again More

by dsnider5344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear you had a great experience with our team at Valley Buick GMC of Apple Valley. It's our priority to provide convenient service and support, and we're glad this was reflected during your visit. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 20, 2024

I have been going to Valley Buick GMC for years for sales and service and have never been disappointed. More

by kandgeul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Dec 23, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the years. It's wonderful to hear that you've had positive experiences with both our sales and service teams. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you for many more years to come! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 20, 2024

The service advisor kept me informed on the progress of the repair on my car. I will be using your dealership for all my future car service and repairs. My advisor was Tom Stensrud. More

by birdfixer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Tom kept you informed about the progress of your car's repair. At Valley Buick GMC of Apple Valley, we strive to provide excellent service, and we're glad to know you'll be choosing us for your future car service and repairs. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 19, 2024

Fast friendly service that is done right. Upfront pricing so there isn’t surprises.Always done on time. More

by christensens76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Dec 21, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced fast and friendly service at Valley Buick GMC of Apple Valley, along with our upfront pricing and timely completion. We appreciate your feedback and look forward to seeing you again next time! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 19, 2024

I always feel assured that the job will get done right when I bring it to Valley, Buick and GMC More

by DMSOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Swinford
Report | Print
Dec 21, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you always feel assured when bringing your vehicle to Valley Buick GMC of Apple Valley. Our team is dedicated to providing quality service, and your trust in us means a lot. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 19, 2024

Outstanding customer service. whenever we need service on our vehicle, this is the dealership we go to. what we like the most is that they know us and our vehicle. More

by Odessaday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Swinford
Report | Print
Dec 21, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you consistently choose Valley Buick GMC of Apple Valley for your vehicle service. It’s great to know that our team knows you and your vehicle well, as we strive to build strong relationships with our customers. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 19, 2024

Always efficient and friendly service. Staff give full description of their work and answer my questions. More

by margesanborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall name.
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Dec 21, 2024 -

Valley Buick GMC responded

Thank you so much for your kind review! We're thrilled to hear that you received efficient and friendly service from our team at Valley Buick GMC of Apple Valley. We always strive to provide thorough explanations and answer any questions you may have. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 19, 2024

Very good service. All of the staff are friendly and helpful. They keep me appraised of their work and status. I also appreciate their service to take me home and pick More

by michael heinrich
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review, Michael! We're thrilled to hear that you had a positive experience at Valley Buick GMC of Apple Valley. Our team takes pride in providing friendly and helpful service, and we're glad you appreciated our complimentary shuttle service. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 19, 2024

Was very pleased that they thoroughly tested my transmission. They didn’t find anything wrong and only charged me a nominal diagnostic fee - in other words, they didn’t perform or charge me for wo More

by DGPALM77
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re delighted to hear that you were pleased with the thorough testing of your transmission at Valley Buick GMC of Apple Valley. Our goal is to provide honest and transparent service, and we appreciate your recognition of our efforts. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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