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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,058 Reviews

1,058 Reviews of Valley Buick GMC - Service Center

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December 19, 2024

Always efficient and friendly service. Staff give full description of their work and answer my questions. More

by margesanborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall name.
Report | Print
Dec 21, 2024 -

Valley Buick GMC responded

Thank you so much for your kind review! We're thrilled to hear that you received efficient and friendly service from our team at Valley Buick GMC of Apple Valley. We always strive to provide thorough explanations and answer any questions you may have. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 19, 2024

Very good service. All of the staff are friendly and helpful. They keep me appraised of their work and status. I also appreciate their service to take me home and pick More

by michael heinrich
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review, Michael! We're thrilled to hear that you had a positive experience at Valley Buick GMC of Apple Valley. Our team takes pride in providing friendly and helpful service, and we're glad you appreciated our complimentary shuttle service. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 19, 2024

Was very pleased that they thoroughly tested my transmission. They didn’t find anything wrong and only charged me a nominal diagnostic fee - in other words, they didn’t perform or charge me for wo More

by DGPALM77
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re delighted to hear that you were pleased with the thorough testing of your transmission at Valley Buick GMC of Apple Valley. Our goal is to provide honest and transparent service, and we appreciate your recognition of our efforts. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 19, 2024

Service was great but the adviser I had was very rude. I had made an appointment online and upon getting there for my appointment he told me in America we make appointments with a human and he might not g More

by bretdimatteo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Valley Buick GMC responded

Thank you for your feedback, Bret. We appreciate you taking the time to share your experience at Valley Buick GMC of Apple Valley. It's great to hear that you found the service to be satisfactory, but we understand your concerns regarding your adviser’s behavior during your appointment. We value our customers and aim to provide a positive experience for everyone. We encourage you to reach out to us directly so we can address this matter and ensure your next visit is seamless. Thank you again for your input! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 19, 2024

I feel so very comfortable at Valley Buick because of how the entire staff treats me. They make feel very welcome !!!!!!! I tell people how I feel about Valley Buick with a smile !!!!! More

by loisbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you feel comfortable and welcomed at Valley Buick GMC of Apple Valley. It means a lot to us that you share your positive experiences with others. We look forward to seeing you again and providing you with exceptional service! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 19, 2024

Working with Heather over the last few years has been great, I won’t bring my truck anywhere else. More

by metrowsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian at collision center.
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Dec 21, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that your experience with Heather at Valley Buick GMC of Apple Valley has been so positive over the years. We truly appreciate your loyalty and look forward to serving you and your truck in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 19, 2024

Always fast and do a great job. Scott Soller treated me very well and I will be back! More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Valley Buick GMC responded

Thank you, Doug! We appreciate your kind words about your experience at Valley Buick GMC of Apple Valley. It's great to hear that Scott Soller provided you with excellent service. We look forward to your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 19, 2024

Great people and great service always! Spot on every time. Small hometown feel where you are recognized when you walk in the door. My whole family gets our vehicles serviced here. More

by Denise S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Valley Buick GMC responded

Thank you so much for the wonderful feedback, Denise! We truly appreciate your kind words and are thrilled to hear that you and your family have had great experiences at Valley Buick GMC of Apple Valley. Our team always strives to provide that welcoming, hometown feel. We look forward to serving you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 16, 2024

Great experience. They did a great job. Scott is really nice and good to work with. More

by chad.jensen1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Valley Buick GMC responded

Thank you, Chad! We're thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. We're proud of our team, especially Scott, and it's wonderful to know that he made a positive impact during your visit. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 15, 2024

I had a positive interaction with the service manage Randy. I appreciated the level of customer service that I received. More

by FUAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear about your positive experience with our service manager, Randy. Providing excellent customer service is our priority at Valley Buick GMC of Apple Valley, and it’s wonderful to know that you felt appreciated. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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