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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,012 Reviews

1,012 Reviews of Valley Buick GMC - Service Center

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November 28, 2024

Scott listened to what what I described the problem my car was exhibiting and my desire to accompany the tech on the test drive. He also set me up with a ride home, In about I had a call informing me of t More

by samuels.eugrne45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review of Valley Buick GMC of Apple Valley! We're glad to hear that our team addressed your car problems effectively and arranged a smooth experience for you, including the test drive and your rides. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 28, 2024

Very good service, service writer did a good job explaining the code problem, and what the cost would be to repair. More

by boedj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We appreciate you taking the time to share your experience at Valley Buick GMC of Apple Valley. We're glad to hear that our service writer was able to clearly explain the issues and costs associated with the repair. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 28, 2024

Been with you folks since 1969. .Purchased most all my autos from you and stop in to visit when I have time.. Did know most all the employees...Spoke with Joel Mullett few days ago w More

by billmarilynjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Valley Buick GMC responded

Thank you so much for your long-term loyalty and for taking the time to leave your wonderful review! We truly appreciate your support since 1969 and are glad to hear you had a great experience during your recent visit for an oil change. It's always nice to catch up with familiar faces like Joel’s. We look forward to seeing you again at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 27, 2024

Simply amazing customer service. Service completed in a timely manner. I would definitely recommend the service department. More

by mxtekia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with our service department at Valley Buick GMC of Apple Valley. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 27, 2024

Have come here for years for car service and have always been given good service, thank you! More

by klanzatella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the years. It's wonderful to hear that you've consistently received good service. We look forward to serving you again on your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 26, 2024

I HAVE BEEN VERY HAPPY WITH VALLEY GMC FOR OVER 20 YEARS OF SERVICE TO MY CARS More

by tjnretired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the past 20 years. It's our pleasure to serve you and ensure your cars are well taken care of. We look forward to continuing to provide you with excellent service in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 25, 2024

Your staff is always professional, courteous and friendly. I have used your service before and wouldn't go anywhere else.. More

by mandy.beech
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley. It's wonderful to hear that our team consistently provides you with professional, courteous, and friendly service. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 25, 2024

Great customer service! Friendly staff including the receptionist and cashier! Helpful team! Clean waiting room! Will definitely recommend! More

by rrue0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our friendly team at Valley Buick GMC of Apple Valley. We take pride in our customer service and clean facilities. We truly appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 25, 2024

Stephen went the extra mile for me when I had an issue with my GMC pickup. Completely satisfied with my experience. More

by Tom1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Nov 26, 2024 -

Valley Buick GMC responded

Thank you for taking the time to share your experience! We're thrilled to hear that you were completely satisfied and that our team, especially Stephen, went the extra mile to help you with your GMC pickup. We appreciate your support and look forward to serving you again at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 25, 2024

Went in to have my Stabili-track system checked as my GMC keeps receiving the error code on my dash. They claimed my outer tie rods were loose and "shot" and needed to be replaced. 900 dollars later and my e More

by ANGLSSIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Stensrud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We understand your frustration regarding the Stabili-track system and the ongoing error code after your visit. It’s important to us that we address your concerns and provide solutions that meet your needs. We encourage you to reach out to us directly at Valley Buick GMC of Apple Valley, so we can review your situation and work towards a resolution. Your satisfaction is our priority, and we appreciate the opportunity to assist you further. Sincerely, The Team at Valley Buick GMC of Apple Valley

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