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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,055 Reviews

1,055 Reviews of Valley Buick GMC - Service Center

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December 02, 2024

Great dealership. Been going here for many years and trust them completely with my vehicle. Thanks so much for the fast repair of my passengers mirror. Great Job. More

by alcaroljackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your trust in Valley Buick GMC of Apple Valley over the years. It's fantastic to hear that you were satisfied with the fast repair of your passenger's mirror. Our team is dedicated to providing excellent service, and we look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 02, 2024

Had an appointment for an oil change that took 4 hours from 10:00am to 2:00pm and they told me I have a coolant leaking and I must top off the antifreeze. I have never topped it off. More

by N.MCKINNEY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Dec 04, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience. We understand that the 4-hour wait for your oil change was frustrating and that receiving unexpected news about a coolant leak can be concerning. We appreciate your feedback and take all customers' concerns seriously. If you would like to discuss this further, please don’t hesitate to reach out to us at Valley Buick GMC of Apple Valley. Sincerely, The Team at Valley Buick GMC of Apple Valley

December 01, 2024

One of the few dealerships in the area that I completely trust. we have never had the high-pressure sales there. Any work I have had done there they stand-behind their work. More

by lddex2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your trust in Valley Buick GMC of Apple Valley. It's great to hear that you value our no-pressure sales approach and the quality of our service. We look forward to continuing to provide you with the best experience possible. See you next time! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 28, 2024

Amazing job very informative. Did not try to take advantage of me. Great at his job More

by jasonaguirre29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Valley Buick GMC of Apple Valley. It's great to hear that you felt informed and well-treated during your visit. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 28, 2024

Been with you folks since 1969. .Purchased most all my autos from you and stop in to visit when I have time.. Did know most all the employees...Spoke with Joel Mullett few days ago w More

by billmarilynjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Valley Buick GMC responded

Thank you so much for your long-term loyalty and for taking the time to leave your wonderful review! We truly appreciate your support since 1969 and are glad to hear you had a great experience during your recent visit for an oil change. It's always nice to catch up with familiar faces like Joel’s. We look forward to seeing you again at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 28, 2024

Alex Ladio in service went above and beyond to help me with my GMC2500. He made me feel very welcomed and answered all of my questions. He also left me feeling confident he would help me with any future n More

by morrisseykevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ladio
Dec 01, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Alex provided exceptional service during your visit. At Valley Buick GMC of Apple Valley, we strive to make our customers feel welcome and confident in our support. We look forward to assisting you with your GMC 2500 again in the future. Don't hesitate to reach out for any needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 28, 2024

Scott listened to what what I described the problem my car was exhibiting and my desire to accompany the tech on the test drive. He also set me up with a ride home, In about I had a call informing me of t More

by samuels.eugrne45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review of Valley Buick GMC of Apple Valley! We're glad to hear that our team addressed your car problems effectively and arranged a smooth experience for you, including the test drive and your rides. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 27, 2024

Simply amazing customer service. Service completed in a timely manner. I would definitely recommend the service department. More

by mxtekia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with our service department at Valley Buick GMC of Apple Valley. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 27, 2024

Have come here for years for car service and have always been given good service, thank you! More

by klanzatella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the years. It's wonderful to hear that you've consistently received good service. We look forward to serving you again on your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 25, 2024

Great customer service! Friendly staff including the receptionist and cashier! Helpful team! Clean waiting room! Will definitely recommend! More

by rrue0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our friendly team at Valley Buick GMC of Apple Valley. We take pride in our customer service and clean facilities. We truly appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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