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Valley Buick GMC - Service Center
Apple Valley, MN
1,054 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,054 Reviews of Valley Buick GMC - Service Center
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November 25, 2024
Went in to have my Stabili-track system checked as my GMC keeps receiving the error code on my dash. They claimed my outer tie rods were loose and "shot" and needed to be replaced. 900 dollars later and my e keeps receiving the error code on my dash. They claimed my outer tie rods were loose and "shot" and needed to be replaced. 900 dollars later and my error for my Stabili-track pops up EVERYDAY rather than once in awhile. They did not fix what I requested but replaced parts that have made the error code pop up more. Claims that fixing what they did for the astronomical price would resolve the problem - it didn't. Will never return for work. More
by ANGLSSIN2
Verified CustomerEmployees Worked With
November 25, 2024
Your staff is always professional, courteous and friendly. I have used your service before and wouldn't go anywhere else.. friendly. I have used your service before and wouldn't go anywhere else.. More
by mandy.beech
November 23, 2024
Great service as always and very good communication while you are waiting for service to be completed you are waiting for service to be completed More
by jlcpratt
November 23, 2024
The customer service was excellent and once they found out the issue it was fixed promptly. My only issue was with the message app, which constantly prompts you to update communication preferences and doe out the issue it was fixed promptly. My only issue was with the message app, which constantly prompts you to update communication preferences and doesn’t update. More
by rachelmileski
Employees Worked With
November 23, 2024
2hrs for an oil change is unacceptable with an appointment. this has never happened before. appointment. this has never happened before. More
by gilmerrk
Employees Worked With
November 23, 2024
The computers were down and things took a very long time. I was there for nearly 2 hours for an oil change. I also asked for my brake sensor to be fixed/reset and they turned it off instead of fixing it and/ I was there for nearly 2 hours for an oil change. I also asked for my brake sensor to be fixed/reset and they turned it off instead of fixing it and/or explaining why they couldn’t fix it. More
by coyle2009
Employees Worked With
I don’t recall who I worked with
November 22, 2024
The service staff were amazing and the amount of time I had to wait was minimal. Great experience overall! had to wait was minimal. Great experience overall! More
by ecolosim
Employees Worked With
November 22, 2024
Went in for oil change and was told I needed 1800. 00 radiator already am on third one on my Yukon of course they can start on it right away and finish funny they saw no leak did not check the cap did 00 radiator already am on third one on my Yukon of course they can start on it right away and finish funny they saw no leak did not check the cap did not do a pressure check I smell bill xxxx. Apple valley gmc sucks More
by Joe
Employees Worked With
November 22, 2024
Heather does a fantastic job. I can always count on her. Keep up the good work! I can always count on her. Keep up the good work! More
by Pascal
Employees Worked With
