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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,005 Reviews

1,005 Reviews of Valley Buick GMC - Service Center

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November 04, 2024

I switched to this dealership from where I purchased my car because they are so good to work with. More

by tlmosell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've made the switch to Valley Buick GMC of Apple Valley. It's our priority to ensure our customers have a great experience, and we appreciate your trust in us. We look forward to continuing to serve you! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 04, 2024

Service was completed on time; Staff was friendly and attentive; A recommendation was made for me to purchase new tires and sales rep did not try to sell me the most expensive tires. More

by kimg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're glad to hear that your service at Valley Buick GMC of Apple Valley was completed on time and that our staff provided you with friendly and attentive service. Our aim is always to ensure you get the best recommendations without pressure. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 04, 2024

They describe in detail what is needed for repair without a big sales push. All staff and courteous and express appreciation for my business More

by mrjnye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our team at Valley Buick GMC of Apple Valley. It's our goal to provide clear communication without pressure, and we truly appreciate your business. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 03, 2024

The cost of getting your car fixed is very expensive! Especially when I get a muffler soon. More

by pj567689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience. We understand that car repair costs can be a concern, and we appreciate your feedback. At Valley Buick GMC of Apple Valley, we strive to provide fair pricing and quality service. If you have any specific questions about your upcoming muffler repair, please feel free to reach out to us directly. We're here to help! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 03, 2024

They are very convenient and easy to work with. Employees are very cordial and polite. More

by leefamav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We greatly appreciate your kind words about our team at Valley Buick GMC of Apple Valley. It’s fantastic to hear that you found us convenient and easy to work with. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 03, 2024

Great service! Fixed what was needed and timely. Scott was fantastic and worked with my work schedule More

by davidbeedle585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Valley Buick GMC responded

Thank you, David! We appreciate your kind words about the great service you received at Valley Buick GMC of Apple Valley. We're glad to hear that Scott was able to accommodate your schedule and get everything fixed promptly. We look forward to seeing you again next time! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 01, 2024

Great dealership overall. As you would expect, with an old school dealership, you have an old school service center. No quick lane here, make your appointment, be welcomed by More

by JOHN.MACHABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Swinford
Nov 04, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Valley Buick GMC of Apple Valley. We take pride in providing a professional and friendly service experience, and we're glad you enjoyed your time in our waiting area. We look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 01, 2024

The Service advisors and the body shop crew and the sales staff are Top Shelf More

by admonke19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Valley Buick GMC responded

Thank you for your amazing review! We're thrilled to hear that you had a great experience with our service advisors, body shop crew, and sales staff at Valley Buick GMC of Apple Valley. Your kind words mean a lot to us! We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 01, 2024

They are easy to work with and di a good job. They aee very detailed. The oil sticker was in the same spot as before. The tire pressure was exactly right on. Thanks. More

by walkthetalk41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about the service at Valley Buick GMC of Apple Valley. It's great to hear that you found us easy to work with and that our attention to detail met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 31, 2024

Customer service isn’t what it used to be. If I hadn’t checked after several hours on the status of car, was anyone ever going to call me? I scheduled a 45000 value service which looked l More

by MAIL2K
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Swanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding communication and the service performed on your vehicle at Valley Buick GMC of Apple Valley. We appreciate your feedback and want to assure you that we strive to meet our customers' expectations. If you would like to discuss this further, please feel free to reach out to us directly. We look forward to the opportunity to assist you better in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

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