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Valley Buick GMC - Service Center
Apple Valley, MN
1,010 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,010 Reviews of Valley Buick GMC - Service Center
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October 18, 2024
These guys are awesome. They got me in super short notice. No one plans for their car to break. They did great work. Got me back on the road so fast. They got me in super short notice. No one plans for their car to break. They did great work. Got me back on the road so fast. More
by zacharyhaider
Verified CustomerEmployees Worked With
October 18, 2024
Fast service, everyone there was friendly and helpful. Will definitely recommend the dealership to people Will definitely recommend the dealership to people More
by rtkittleson
Employees Worked With
October 18, 2024
This used to be the place I would recommend to friends and family to get their vehicles serviced at. Unfortunately my last experience has tarnished all of that. I first of all want to commend Alex and and family to get their vehicles serviced at. Unfortunately my last experience has tarnished all of that. I first of all want to commend Alex and Randy for their customer service. Although the situation was frustrating, they owned up to mistakes, were speedy about getting me back in for service, and treating me with respect and kindness. My experience started as a routine oil change and brake job. Unfortunately this snowballed into a way bigger issue. Over the course of 2+ weeks I had to return my vehicle for issues regarding the repairs 3 times. One of those times the vehicle had to be towed due to my brake caliper not being properly mounted, deeming the vehicle unsafe to drive. The quality of the customers service is not what I take issue with here. It is the quality of the work being done on my vehicle and the trust that things are being done properly and to spec; reasons why I bring my vehicle to a certified service shop and pay the premium. I cannot in good conscience ever bring my vehicle here again after my last experience. The trust has been completely lost due to the gross negligence seen on the repair of a crucial safety component in my vehicle. More
by Nate W
October 17, 2024
Great service as usual. We buy all our cars there.and will continue to do so. We buy all our cars there.and will continue to do so. More
by jlcpratt
Employees Worked With
October 16, 2024
Great service from the 1st call to driving the vehicle away. Will do business with again. away. Will do business with again. More
by 1
October 16, 2024
Always accomodating. I've always felt I could trust their recommendations. The people are very nice and helpful. I've always felt I could trust their recommendations. The people are very nice and helpful. More
by weckman.diane
October 16, 2024
As always very helpful & great customer service! I can rely on Heather that all needed work will get done. Takes care me! I can rely on Heather that all needed work will get done. Takes care me! More
by shills0
October 15, 2024
Work done on time, comfortable waiting area, complete report of work done and what was found in order to anticipate future maintenance expenses. report of work done and what was found in order to anticipate future maintenance expenses. More
by jerry.kuennen
Employees Worked With
October 14, 2024
Took a while just to be acknowledged when I pulled in for someone to say it’ll just be a few minutes and someone will be with you. someone to say it’ll just be a few minutes and someone will be with you. More
by jsyver123
Employees Worked With
