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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,060 Reviews

1,060 Reviews of Valley Buick GMC - Service Center

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October 18, 2024

These guys are awesome. They got me in super short notice. No one plans for their car to break. They did great work. Got me back on the road so fast. More

by zacharyhaider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Valley Buick GMC of Apple Valley. It’s our priority to provide quick and efficient service, especially when unexpected issues arise. We appreciate your support and look forward to helping you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 18, 2024

Love the people at Valley but, not happy with the service. Had two very disappointing service issues with two different new vehicles. More

by melaniedthurston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We're glad to hear you love our team at Valley Buick GMC of Apple Valley, but we understand your frustration regarding the service issues you've experienced with your vehicles. We appreciate you bringing this to our attention, and we encourage you to reach out to us directly so we can work towards a resolution. Your satisfaction is important to us, and we want to ensure that we meet your expectations going forward. Sincerely, The Team at Valley Buick GMC of Apple Valley

October 18, 2024

Thank you thank you thank you thank you thank you thank you thank you thank you More

by M.W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Valley Buick GMC responded

Thank you so much for choosing Valley Buick GMC of Apple Valley and for leaving us a review. We truly appreciate your support and look forward to assisting you on your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 17, 2024

They were friendly and honest about the service and repair needs of my vehicle. Highly recommend. More

by Lary.Fauth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Oct 19, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your recommendation and are glad to hear that you found our team at Valley Buick GMC of Apple Valley to be friendly and honest regarding your vehicle's service and repair needs. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 17, 2024

Great service as usual. We buy all our cars there.and will continue to do so. More

by jlcpratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you consistently receive great service at Valley Buick GMC of Apple Valley. Your loyalty means a lot to us, and we look forward to assisting you with your future vehicle purchases. Come back and see us anytime! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 16, 2024

As always very helpful & great customer service! I can rely on Heather that all needed work will get done. Takes care me! More

by shills0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you received great customer service from Heather at Valley Buick GMC of Apple Valley. Our team is dedicated to ensuring that all your needs are taken care of, and we appreciate your trust in us. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 16, 2024

Great service from the 1st call to driving the vehicle away. Will do business with again. More

by 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you received great service from the first call to driving your vehicle away. At Valley Buick GMC of Apple Valley, we strive to provide an exceptional experience for our customers. We look forward to doing business with you again in the future! Safe travels! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 16, 2024

Always accomodating. I've always felt I could trust their recommendations. The people are very nice and helpful. More

by weckman.diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you feel accommodated and trust our recommendations. Our team at Valley Buick GMC of Apple Valley is dedicated to providing a positive experience for every customer. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 15, 2024

Work done on time, comfortable waiting area, complete report of work done and what was found in order to anticipate future maintenance expenses. More

by jerry.kuennen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Valley Buick GMC responded

Thank you for your fantastic review, Jerry! We're thrilled to hear that you had a positive experience at Valley Buick GMC of Apple Valley. We take pride in providing a comfortable waiting area and thorough service reports to help our customers plan for future maintenance. We look forward to seeing you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 14, 2024

Very friendly people, and great service and very informative and always willing to help!! Thanks More

by GMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with the friendly team at Valley Buick GMC of Apple Valley. Your kind words about our service and willingness to help truly mean a lot to us. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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