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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,007 Reviews

1,007 Reviews of Valley Buick GMC - Service Center

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September 30, 2024

Love the oil change and rotation price. Nice waiting area but would like to see, hot chocolate. It did take over an hour for an oil change? More

by douglas.josephgaffke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We appreciate your positive comments about the oil change and rotation price, as well as our waiting area at Valley Buick GMC of Apple Valley. We're always looking to improve, and we'll certainly consider your suggestion for hot chocolate. Your concern about the wait time is noted, and we're committed to working on efficiency to enhance our service experience. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 29, 2024

Installed an AC Delco battery. Good job prompt response to my issue, thank you. I have all my service issues done at this dealership and will continue. More

by epfedeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with your AC Delco battery installation at Valley Buick GMC of Apple Valley. Your continued trust in us for your service needs means a lot, and we look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 29, 2024

Great service, However as a Veteran who served for 21 years in the US Army, I was surprised no Veteran discount was available. More

by rmonroe2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Valley Buick GMC responded

Thank you for your review! We're glad to hear you received great service at Valley Buick GMC of Apple Valley. We truly appreciate your service and dedication as a veteran. Your feedback about the veteran discount is important to us, and we will take it into consideration. We hope to see you again for your next vehicle needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 29, 2024

Got in when I needed and out very quick very good work done thank you More

by dmberda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words and are glad to hear that you experienced quick and efficient service at Valley Buick GMC of Apple Valley. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 28, 2024

Oil change done promptly and correctly. Window stick has incorrect mileage. Waiting room could use bettercoffee More

by kghagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Sep 30, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We’re glad to hear that your oil change was done promptly and correctly. We appreciate you bringing the incorrect mileage on the window sticker to our attention; we will make sure to look into that. Also, we value your input about the coffee in the waiting room and will consider improvements for our customers’ comfort. If you have any other concerns, please feel free to reach out to us at Valley Buick GMC of Apple Valley. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 27, 2024

It was a great, everyone was so nice and if you had a rating of 10 that’s what I would rate you. Will have to settle for 5. Contacted another car servicing and glad. I choose you. More

by Dotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience at Valley Buick GMC of Apple Valley. We're glad you chose us for your car servicing needs, and we look forward to serving you again in the future. If you ever need anything, don't hesitate to reach out! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 26, 2024

We have used this dealership for more that 20 years and have always been pleased. More

by lastock0182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Valley Buick GMC responded

Thank you for your long-standing trust in Valley Buick GMC of Apple Valley! We're thrilled to hear that you have consistently had a positive experience with us over the years. Your loyalty means a lot to us, and we look forward to continuing to serve you in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 26, 2024

Really appreciate the fact that they do what they say they are going to do. More

by Matt Molinaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you appreciate our commitment to delivering on our promises. At Valley Buick GMC of Apple Valley, we strive to provide excellent service, and it’s great to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 25, 2024

I had a great experience at the dealership. Friendly staff and quick service witch made my trip in to the dealership easy More

by ken@paulsonbrothers.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Valley Buick GMC responded

Thank you for your kind review! We’re thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. Our friendly staff and commitment to quick service are what we strive for, and it’s wonderful to know that made your visit easy. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 25, 2024

The vehicle I just purchase has some serious issues, probably transmission. No one in top mgmt has stepped forward to let me know they will truly stand behind their product in assuring I will get what I More

by steveglove
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the transmission issues with your vehicle and appreciate you bringing this to our attention. At Valley Buick GMC of Apple Valley, we take pride in our commitment to our customers and their satisfaction. We encourage you to contact us directly so we can address your situation more effectively. Your feedback is important, and we want to ensure that we stand behind the quality of our vehicles. Thank you for your patience, and we look forward to resolving this for you. Sincerely, The Team at Valley Buick GMC of Apple Valley

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