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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,019 Reviews

1,019 Reviews of Valley Buick GMC - Service Center

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September 13, 2024

I'm generally pretty happy with the service at this dealership. Prices are also reasonable. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Valley Buick GMC responded

Thank you for your positive feedback, DJ! We're glad to hear that you are happy with the service at Valley Buick GMC of Apple Valley and appreciate our reasonable prices. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 12, 2024

The nail in my tire was quickly found and repaired. What else can I say? More

by lynnembenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Valley Buick GMC responded

Thank you for your positive feedback! We're glad to hear that we were able to quickly find and repair the nail in your tire. At Valley Buick GMC of Apple Valley, we strive to provide efficient service and ensure your vehicle is safe for the road. We appreciate your trust in us and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 12, 2024

Easy to schedule and good service! Price seems fair as well. I’ve been there mostly for oil changes. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We're glad to hear that you found it easy to schedule your oil changes at Valley Buick GMC of Apple Valley and that you feel our service is good and fairly priced. We appreciate your business and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 12, 2024

I recently bought a new vehicle from Valley Buick GMC Sales Team was amazing service took care of me when I had questions by far my best experience in Apple Valley Definitely will also buy my next vehicl More

by Timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrod and Steven are the best !!!
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Sep 13, 2024 -

Valley Buick GMC responded

Thank you for your positive feedback! We're glad to hear that we were able to quickly find and repair the nail in your tire. At Valley Buick GMC of Apple Valley, we strive to provide efficient service and ensure your vehicle is safe for the road. We appreciate your trust in us and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 12, 2024

Trustworthy. Diagnosed problem and arranged for service promptly. Communicated with me each step of the process. More

by MDOUGHERTY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Valley Buick GMC of Apple Valley. It’s great to know that our team was able to diagnose the problem swiftly and keep you informed throughout the service process. We truly appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 09, 2024

We have purchased over 20 cars from Valley Service has always been top shelf since 1977 More

by gregstattman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review, Greg! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley since 1977 and are thrilled to hear that our service has consistently met your expectations. It's always a pleasure to assist you in finding the right vehicles. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 09, 2024

Service was done in a timely manner. Service personal sere knowledgeable and pleasant to work with. More

by Risserman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Valley Buick GMC responded

Thank you for your kind review! We're delighted to hear that you had a positive experience with our knowledgeable service team at Valley Buick GMC of Apple Valley. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 08, 2024

Scott Soller is difficult to work with and unprofessional. He was dismissive on my initial appointment call, and argumentative on the service update call. He became upset when I asked several More

by paloma_mafra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Soller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ladino?
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Sep 10, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand that communication is essential when it comes to vehicle service. At Valley Buick GMC of Apple Valley, we strive to provide a welcoming environment and are committed to ensuring our customers feel heard and supported. Your feedback is valuable, and we encourage you to reach out directly so we can address your concerns and improve our service. We hope to have the opportunity to assist you better in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

September 07, 2024

Friendly, competent, and accessible service for a reasonable price. And they are a short distance from me. More

by cjaljets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Valley Buick GMC responded

Thank you for your positive feedback! We’re thrilled to hear that you found our service to be friendly, competent, and accessible at Valley Buick GMC of Apple Valley. We appreciate you taking the time to share your experience and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 07, 2024

The job took twice as long as advised, but friendly staff & comfortable waiting area made up for it. More

by hattrickrichfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We appreciate your understanding regarding the time it took to complete your service. We're glad to hear that our friendly staff and comfortable waiting area contributed positively to your experience at Valley Buick GMC of Apple Valley. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

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