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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,058 Reviews

1,058 Reviews of Valley Buick GMC - Service Center

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September 21, 2024

They are very customer service focused and always exceed expectations. I would highly recommend using their service department. More

by svobgriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Sep 24, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We at Valley Buick GMC of Apple Valley are thrilled to hear that you found our service department to be customer service focused and exceeding expectations. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 21, 2024

My oil change reminder was not reset after getting my oil changed .. I know things happen and sometimes mistakes are made but a quality operation wouldn’t have these things happen.. More

by Donjmsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you bringing this to our attention. At Valley Buick GMC of Apple Valley, we strive for the highest standards. Your experience is important to us, and we encourage you to reach out if you have any further concerns. We appreciate your understanding and hope to serve you better in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

September 20, 2024

Everyone at the Apple Valley dealership was friendly, helpful and informative! Stephen explained I detail what the problem was with my Encore. My new best friend ( I can’t remember her name.. ) was at th More

by Goodysal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Sep 24, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at Valley Buick GMC of Apple Valley. It’s great to know that Stephen was able to explain everything regarding your Encore, and that our team helped make the process smooth for you. We strive to create a welcoming environment, and it sounds like our staff made a great impression. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 20, 2024

Quality customer service and repairs! Staff are always friendly and know customers by name and the maintenance needs for their vehicle. More

by contactbayza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced quality customer service and repairs at Valley Buick GMC of Apple Valley. Our team takes great pride in building relationships with our customers and understanding their vehicle needs. We look forward to seeing you again for your maintenance needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 18, 2024

Efficient service and excellent customer service from the team. Will be happy to do business in the future More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review, Bill! We are thrilled to hear that you experienced efficient service and excellent customer care at Valley Buick GMC of Apple Valley. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 18, 2024

The service dept has always been amazing with great communications. I will continue to use there services. More

by drd3650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that our service department at Valley Buick GMC of Apple Valley has consistently provided you with great communication and support. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 18, 2024

Awesome service with great customers care. Getting courtesy vehicle to get home was seamless. Everyone was extremely nice. Will definitely return for my next car service. More

by yankeyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Sep 19, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you had an awesome experience at Valley Buick GMC of Apple Valley. It's great to know that our courtesy vehicle made your visit seamless and that our team provided great customer care. We look forward to welcoming you back for your next car service! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 18, 2024

Very friendly and have always provided complete communication regarding the service timeline of our vehicles More

by ktbuckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you appreciate the friendly service and thorough communication regarding the service timeline of your vehicles. At Valley Buick GMC of Apple Valley, we strive to provide the best experience possible. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 18, 2024

Work was completed faster than estimated and done to our satisfaction. GMC Valley Buick has been our go to place for our car challenges for years. More

by nsavakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that the work was completed faster than expected and met your satisfaction. It's great to know that Valley Buick GMC of Apple Valley has been your trusted partner for your car needs for years. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 16, 2024

I have been very satisfied with my experience at this dealership, both sales and service. The body shop also does a very good job. Everyone is very friendly and helpful. More

by Joe Podsedly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Valley Buick GMC responded

Thank you for taking the time to share your experience! We are thrilled to hear that you have been satisfied with both the sales and service at Valley Buick GMC of Apple Valley. Our team takes great pride in providing friendly and helpful service, and we're glad to know that our body shop has also met your expectations. We look forward to welcoming you back for any of your future automotive needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

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