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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,060 Reviews

1,060 Reviews of Valley Buick GMC - Service Center

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September 23, 2024

Great Service. Good attention to detail. Updated software while I received an oil change and tire rotation. More

by michael.c.bowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Valley Buick GMC responded

Thank you, Michael! We appreciate your kind words about the service you received at Valley Buick GMC of Apple Valley. It's great to hear that you were pleased with the attention to detail and our team's efficiency during your oil change and tire rotation. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 21, 2024

They are very customer service focused and always exceed expectations. I would highly recommend using their service department. More

by svobgriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Sep 24, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We at Valley Buick GMC of Apple Valley are thrilled to hear that you found our service department to be customer service focused and exceeding expectations. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 21, 2024

My oil change reminder was not reset after getting my oil changed .. I know things happen and sometimes mistakes are made but a quality operation wouldn’t have these things happen.. More

by Donjmsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you bringing this to our attention. At Valley Buick GMC of Apple Valley, we strive for the highest standards. Your experience is important to us, and we encourage you to reach out if you have any further concerns. We appreciate your understanding and hope to serve you better in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

September 21, 2024

Everyone was very nice and helpful. Great environment. My car was fixed same day. Great communication. More

by Katie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Valley Buick GMC responded

Thank you, Katie! We truly appreciate your positive feedback about your experience at Valley Buick GMC of Apple Valley. It’s wonderful to hear that our team was able to assist you efficiently and that you appreciated the great communication. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 20, 2024

Everyone at the Apple Valley dealership was friendly, helpful and informative! Stephen explained I detail what the problem was with my Encore. My new best friend ( I can’t remember her name.. ) was at th More

by Goodysal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Sep 24, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at Valley Buick GMC of Apple Valley. It’s great to know that Stephen was able to explain everything regarding your Encore, and that our team helped make the process smooth for you. We strive to create a welcoming environment, and it sounds like our staff made a great impression. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 20, 2024

Quality customer service and repairs! Staff are always friendly and know customers by name and the maintenance needs for their vehicle. More

by contactbayza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced quality customer service and repairs at Valley Buick GMC of Apple Valley. Our team takes great pride in building relationships with our customers and understanding their vehicle needs. We look forward to seeing you again for your maintenance needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 18, 2024

Work was completed faster than estimated and done to our satisfaction. GMC Valley Buick has been our go to place for our car challenges for years. More

by nsavakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that the work was completed faster than expected and met your satisfaction. It's great to know that Valley Buick GMC of Apple Valley has been your trusted partner for your car needs for years. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 18, 2024

Efficient service and excellent customer service from the team. Will be happy to do business in the future More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review, Bill! We are thrilled to hear that you experienced efficient service and excellent customer care at Valley Buick GMC of Apple Valley. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 18, 2024

The service dept has always been amazing with great communications. I will continue to use there services. More

by drd3650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that our service department at Valley Buick GMC of Apple Valley has consistently provided you with great communication and support. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 18, 2024

Awesome service with great customers care. Getting courtesy vehicle to get home was seamless. Everyone was extremely nice. Will definitely return for my next car service. More

by yankeyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Sep 19, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you had an awesome experience at Valley Buick GMC of Apple Valley. It's great to know that our courtesy vehicle made your visit seamless and that our team provided great customer care. We look forward to welcoming you back for your next car service! Sincerely, The Team at Valley Buick GMC of Apple Valley

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