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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,055 Reviews

1,055 Reviews of Valley Buick GMC - Service Center

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September 16, 2024

I am always treated so well. From check in to cashier everyone treats me like I am family. I am older woman and it is nice to know I can trust you guys to take care of me. More

by Lynettejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We truly appreciate your kind words and are delighted to hear that you feel like family when visiting Valley Buick GMC of Apple Valley. Providing trustworthy and respectful service is our top priority, and we're glad to know we have earned your trust. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 16, 2024

The dealership did a great job. I had the valve body replaced and really can’t say enough good things about the experience as a whole. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley and that the valve body replacement met your expectations. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 15, 2024

The care and service i receive is always top notch. Always a warm and friendly atmosphere. More

by mmcalkins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Valley Buick GMC responded

Thank you for your kind review! We're thrilled to hear that you always receive top-notch care and service at Valley Buick GMC of Apple Valley. Our team strives to create a warm and friendly atmosphere for all our customers. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 14, 2024

During an oil change, they performed a multi point inspection. One point was to inspect the cabin air filter which involves removing the glove box door. When we picked up the vehicle, and got home I r More

by phaggerty0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Valley Buick GMC responded

Thank you for bringing this to our attention. We appreciate your feedback regarding the cabin air filter inspection during your oil change. It seems there was a disconnect in the reassembly of the glove box, and we understand how this can be inconvenient. Please feel free to contact us at Valley Buick GMC of Apple Valley so we can address this issue and ensure everything is in order. Your satisfaction is important to us. Sincerely, The Team at Valley Buick GMC of Apple Valley

September 14, 2024

Quick service! Heather was very helpful. She handled details related to service and warranty without hassle. More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick service experience and that Heather was able to assist you with the details related to your service and warranty at Valley Buick GMC of Apple Valley. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 13, 2024

Oil change went quite well and was done in a timely manner. Tire rotation left some seriously less, was returned with all tires under inflated. More

by shbrohez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We're glad to hear the oil change was completed in a timely manner. However, we understand your concern regarding the tire rotation and the tire inflation. We appreciate your insights and encourage you to reach out to us at Valley Buick GMC of Apple Valley so we can address this issue directly and ensure your complete satisfaction. Thank you for choosing us! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 13, 2024

I'm generally pretty happy with the service at this dealership. Prices are also reasonable. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Valley Buick GMC responded

Thank you for your positive feedback, DJ! We're glad to hear that you are happy with the service at Valley Buick GMC of Apple Valley and appreciate our reasonable prices. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 12, 2024

The nail in my tire was quickly found and repaired. What else can I say? More

by lynnembenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Valley Buick GMC responded

Thank you for your positive feedback! We're glad to hear that we were able to quickly find and repair the nail in your tire. At Valley Buick GMC of Apple Valley, we strive to provide efficient service and ensure your vehicle is safe for the road. We appreciate your trust in us and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 12, 2024

I recently bought a new vehicle from Valley Buick GMC Sales Team was amazing service took care of me when I had questions by far my best experience in Apple Valley Definitely will also buy my next vehicl More

by Timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrod and Steven are the best !!!
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Sep 13, 2024 -

Valley Buick GMC responded

Thank you for your positive feedback! We're glad to hear that we were able to quickly find and repair the nail in your tire. At Valley Buick GMC of Apple Valley, we strive to provide efficient service and ensure your vehicle is safe for the road. We appreciate your trust in us and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 12, 2024

Trustworthy. Diagnosed problem and arranged for service promptly. Communicated with me each step of the process. More

by MDOUGHERTY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Valley Buick GMC of Apple Valley. It’s great to know that our team was able to diagnose the problem swiftly and keep you informed throughout the service process. We truly appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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