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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,019 Reviews

1,019 Reviews of Valley Buick GMC - Service Center

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August 23, 2024

The courtesy and attention to detail I receive are the reason all service has been done at Valley since the day I made the purchase their over 25 years ago. More

by jthornto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! I truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the past 25 years. It's great to hear that our courtesy and attention to detail have kept you coming back for service. I look forward to continuing to provide you with exceptional service in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 23, 2024

Service, communication, and work was amazing. Very helpful and accommodating. Highly recommend this service team at Valley Buick GMC! More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Valley Buick GMC responded

Thank you so much for your fantastic review, Crystal! We're thrilled to hear that you found our service, communication, and overall work to be amazing. We truly appreciate your recommendation and look forward to assisting you again at Valley Buick GMC of Apple Valley in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 23, 2024

Great. Flexible on availability and time. Very detailed explanation of service. Would recommend to others. More

by cabenolkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're glad to hear you had a great experience at Valley Buick GMC of Apple Valley. It's our goal to provide flexible availability and thorough service explanations. We truly appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 22, 2024

Very timely diagnosis and explanation. Service was performed promptly and notified when complete. Very friendly staff. More

by mo.raverty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our timely service and friendly staff at Valley Buick GMC of Apple Valley. Your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 21, 2024

My wife has used them for several years and I just bought 2 new gmc’s this year and both willl be serviced there as needed. I have had some parts added and they did a good job for me More

by bill@stpaulsiding.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We appreciate your continued trust in Valley Buick GMC of Apple Valley for both your and your wife's vehicle needs. We're glad to hear that you're satisfied with the service you received while adding parts to your new GMCs. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 21, 2024

The guys are very professional and I know I can trust them. I have all my maintenance and repairs done at Valley GMC. More

by jimmytwardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We appreciate your trust in Valley Buick GMC of Apple Valley for your maintenance and repairs. Our team is dedicated to providing professional service, and we’re glad to hear you’ve had a positive experience. We look forward to continuing to serve you! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 21, 2024

The service personal are always helpful and willing to explain what my car does or does not need and what has been done. More

by ritakarsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately, I do not know the name of the last service person who helped me
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Aug 22, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that our service team at Valley Buick GMC of Apple Valley has been helpful and informative during your visits. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 21, 2024

Heather answered a tech question and got my gps to show on the screen again! More

by conron1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that our team member was able to assist you with your GPS issue and got it working again. At Valley Buick GMC of Apple Valley, we pride ourselves on providing excellent service, and we're glad to see that reflected in your experience. We look forward to helping you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 21, 2024

The dealership was on time for the appointment and everything went well. they were very helpful. More

by michelle1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We’re glad to hear that your appointment went smoothly and that our team at Valley Buick GMC of Apple Valley was able to assist you effectively. We strive to provide excellent service and truly appreciate your feedback. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 21, 2024

Dealer damaged my vehicle. Thankfully video on vehicle drop off showed Valley Buick GMC caused the damage. We were disappointed that we couldn't agree on how the dealer would r More

by laura.carder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Rue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Valley Buick GMC responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

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