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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,055 Reviews

1,055 Reviews of Valley Buick GMC - Service Center

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September 12, 2024

Easy to schedule and good service! Price seems fair as well. I’ve been there mostly for oil changes. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We're glad to hear that you found it easy to schedule your oil changes at Valley Buick GMC of Apple Valley and that you feel our service is good and fairly priced. We appreciate your business and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 09, 2024

Service was done in a timely manner. Service personal sere knowledgeable and pleasant to work with. More

by Risserman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Valley Buick GMC responded

Thank you for your kind review! We're delighted to hear that you had a positive experience with our knowledgeable service team at Valley Buick GMC of Apple Valley. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 09, 2024

We have purchased over 20 cars from Valley Service has always been top shelf since 1977 More

by gregstattman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review, Greg! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley since 1977 and are thrilled to hear that our service has consistently met your expectations. It's always a pleasure to assist you in finding the right vehicles. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 08, 2024

Scott Soller is difficult to work with and unprofessional. He was dismissive on my initial appointment call, and argumentative on the service update call. He became upset when I asked several More

by paloma_mafra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Soller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ladino?
Sep 10, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand that communication is essential when it comes to vehicle service. At Valley Buick GMC of Apple Valley, we strive to provide a welcoming environment and are committed to ensuring our customers feel heard and supported. Your feedback is valuable, and we encourage you to reach out directly so we can address your concerns and improve our service. We hope to have the opportunity to assist you better in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

September 07, 2024

Friendly, competent, and accessible service for a reasonable price. And they are a short distance from me. More

by cjaljets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Valley Buick GMC responded

Thank you for your positive feedback! We’re thrilled to hear that you found our service to be friendly, competent, and accessible at Valley Buick GMC of Apple Valley. We appreciate you taking the time to share your experience and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 07, 2024

The job took twice as long as advised, but friendly staff & comfortable waiting area made up for it. More

by hattrickrichfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We appreciate your understanding regarding the time it took to complete your service. We're glad to hear that our friendly staff and comfortable waiting area contributed positively to your experience at Valley Buick GMC of Apple Valley. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 06, 2024

I have been treated very, very, nicely at your dealership and will have all my maintenance and service done there. Scott is a real asset to your dealership. He kept me informed about everything going on wi More

by macktruckingllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear you had a great experience at Valley Buick GMC of Apple Valley. It's fantastic to know that Scott made such a positive impact during your visit and kept you informed about your vehicle. We truly appreciate your trust in us for your maintenance and service needs. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 06, 2024

Great service, friendly employees. Valley GMC feels like a small hometown dealership and always does a great job for all of our vehicles. More

by Denises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review, Denise! We're thrilled to hear that you experienced great service and found our team to be friendly at Valley Buick GMC of Apple Valley. We strive to create a welcoming atmosphere that feels like home while taking great care of all your vehicles. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 03, 2024

Scott was very professional and answered all my questions and provided additional information for me to review. More

by Kateloeffler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Scott provided you with professional service and valuable information. At Valley Buick GMC of Apple Valley, we strive to meet our customers' needs, and feedback like yours motivates us to keep up the great work. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 03, 2024

Have always had a great interaction with Scott over service needs, with both of my older Buicks. It helps me plan a budget around future issues that will need to be worked on. Thank you Scott! More

by sjcartwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you’ve had great interactions with Scott regarding your service needs for your Buicks. It's fantastic to know that he has helped you plan and budget effectively. We appreciate your trust in Valley Buick GMC of Apple Valley and look forward to serving you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

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