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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,019 Reviews

1,019 Reviews of Valley Buick GMC - Service Center

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August 09, 2024

Absolutely thrilled with this location and their customer care and services. They are timely, don’t take advantage of you, and go above and beyond to help you. I appreciate this location very much, and will More

by jcpatka15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, another gentleman that I never caught the name.
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Aug 09, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful feedback! We at Valley Buick GMC of Apple Valley are thrilled to hear that you are happy with our customer care and services. Your satisfaction is our top priority, and we are grateful for your continued trust in us for your vehicle's needs. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 08, 2024

Owner was so helpful in an emergency with pickup problem. Service department acted professional and courteous and quick to fix the problem. Appreciate the help that was given. I would rate 10 stars instead o More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Swinford service advisor 5 stars
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Aug 08, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our owner and service department were able to assist you during your emergency with your pickup. At Valley Buick GMC of Apple Valley, we strive to provide professional and courteous service, and it’s great to know we met your expectations. We appreciate your kind words and look forward to helping you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 08, 2024

Very happy with the service from the estimate to the body work to the car clean-up detail. 5 stars! More

by luckyshelter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop person in lobby (sorry, forgot name)
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Aug 08, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We are thrilled to hear that you were very happy with the service from the estimate to the body work and the car clean-up detail at Valley Buick GMC of Apple Valley. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 08, 2024

They were very easy to work with, pleasant and the job was completed quickly and to my high standards! More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sure who I worked with, 2 men
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Aug 08, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you found Valley Buick GMC of Apple Valley easy to work with and that we met your high standards. Your satisfaction is our priority. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 08, 2024

Was able to get an appointment within a reasonable amount of time. They were friendly and the oil change was done in a timely manner. Didn’t try to upsell me on anything. More

by becky10130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Aug 08, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re glad to hear that you had a positive experience at Valley Buick GMC of Apple Valley. It’s great to know that your oil change was completed promptly and that our team was friendly and respectful of your needs. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 08, 2024

The service and communication is always fantastic at Apple Valley Buick GMC. I will continue to go back to them. More

by EML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Aug 08, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with our service and communication at Valley Buick GMC of Apple Valley. We truly appreciate your loyalty and look forward to welcoming you back again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 07, 2024

Scott was very knowledgeable, friendly, and communicated well. Very efficient service. Will always come back for my service needs. More

by connor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Scott provided you with knowledgeable and friendly service at Valley Buick GMC of Apple Valley. We appreciate your loyalty and look forward to assisting you with your service needs in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 06, 2024

Stephen Swinford is a first rate communicator and takes ownership of the service visit, great human skills. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Swinford
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! Our team is dedicated to ensuring that every experience is positive, and it’s wonderful to know that Stephen excelled in this regard. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 06, 2024

They are friendly and courtious. They answer all your questions so you understand Always fast and efficient. More

by Patricia Imai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you, Patricia! We're thrilled to hear that you found our team at Valley Buick GMC of Apple Valley friendly and efficient. Our goal is to ensure that you have all the information you need, and we're glad we could meet your expectations. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 06, 2024

I chose Valley GMC because I've always been a GM customer (my grandfather was a Chevy dealer starting in 1909 and my father took over from him) and Valley was within walking distance from my home. As long a More

by worner0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley and your family's long-standing relationship with GM. It's wonderful to hear that our location and service have kept you coming back. We look forward to continuing to provide you with excellent service for many years to come! Sincerely, The Team at Valley Buick GMC of Apply Valley

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