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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,058 Reviews

1,059 Reviews of Valley Buick GMC - Service Center

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August 21, 2024

The service personal are always helpful and willing to explain what my car does or does not need and what has been done. More

by ritakarsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately, I do not know the name of the last service person who helped me
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Aug 22, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that our service team at Valley Buick GMC of Apple Valley has been helpful and informative during your visits. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 21, 2024

Heather answered a tech question and got my gps to show on the screen again! More

by conron1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that our team member was able to assist you with your GPS issue and got it working again. At Valley Buick GMC of Apple Valley, we pride ourselves on providing excellent service, and we're glad to see that reflected in your experience. We look forward to helping you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 21, 2024

Great service and attentiveness by all the service representatives and the front of house staff. More

by mpevan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you experienced great service and attentiveness from our team at Valley Buick GMC of Apple Valley. We look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 20, 2024

Had to go back next day due to my hood dinging saying it’s open. Hood was not loose before oil change. When got there they also said I had a leak & nothing was said day before, then they said maybe they More

by Jodipietsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Swanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We understand your concerns regarding the issues with your hood and the service you received during your oil change at Valley Buick GMC of Apple Valley. We appreciate you bringing this to our attention. Your experience is important to us, and we strive to ensure our services meet your expectations. We encourage you to reach out to us directly so we can address your concerns more effectively. Thank you for your time, and we hope to have the opportunity to improve your experience in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

August 20, 2024

I just stopped by to make an oil change appointment and they washed my car😀☝️ More

by Joe Podsedly
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're glad to hear you had a positive experience during your visit to Valley Buick GMC of Apple Valley for your oil change appointment. It's our pleasure to offer complimentary services like a car wash! We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 20, 2024

They were very helpful and immediately took a look at my vehicles problem. They immediately determined the issue and were able to resolve it quickly. I was able to cancel my ride from there shop and leave w More

by Doug.Penney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're glad to hear that our team at Valley Buick GMC of Apple Valley was able to quickly diagnose and resolve the issue with your vehicle. We always strive to provide efficient service to our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 19, 2024

Very courteous and friendly! Not a very long wait time for oil change and rotation of tires! More

by Barbie Doll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with the oil change and tire rotation at Valley Buick GMC of Apple Valley. Our team takes pride in providing courteous and efficient service. We look forward to seeing you again next time! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 19, 2024

Purchased new Chevy HD and the dealer was three weeks out Valley GMC next day! More

by rabooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Valley Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you found Valley Buick GMC of Apple Valley and were able to get your new Chevy HD so quickly. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 19, 2024

While I probably wouldn’t give the service center a 5 star, I would certainly give my service department attendant a 5 star rating. Alex Ladino was 5 star! He was respectful, and went above and beyond More

by Joy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ladino
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Aug 21, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We appreciate your recognition of Alex's outstanding service at Valley Buick GMC of Apple Valley. It’s great to hear that he was respectful and went above and beyond to assist you. We value your input and will be sure to acknowledge Alex's efforts. If there’s anything else we can do for you, please feel free to reach out. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 19, 2024

They have taken really good care of me since I bought my vehicle there. All of the people are very nice and friendly. More

by suzieb.borchardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with us at Valley Buick GMC of Apple Valley. Our team is dedicated to providing excellent service, and it's great to know that you feel well taken care of. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

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