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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,020 Reviews

1,020 Reviews of Valley Buick GMC - Service Center

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August 06, 2024

I chose Valley GMC because I've always been a GM customer (my grandfather was a Chevy dealer starting in 1909 and my father took over from him) and Valley was within walking distance from my home. As long a More

by worner0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley and your family's long-standing relationship with GM. It's wonderful to hear that our location and service have kept you coming back. We look forward to continuing to provide you with excellent service for many years to come! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 06, 2024

Knowledgeable staff, prompt service, were able to get more done in one day than I thought they could. More

by Ric Palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We’re glad to hear that you found our staff knowledgeable and experienced prompt service at Valley Buick GMC of Apple Valley. It's fantastic to know we exceeded your expectations in getting things done efficiently. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 06, 2024

I asked for a car was, I was told I had a car wash, but I did not get a car wash which made me feel I didn't get the service I was promised. More

by susanp1250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We understand how disappointing it can be when expectations aren't met, and we appreciate you bringing this to our attention. At Valley Buick GMC of Apple Valley, we strive to provide the best service possible. If you have any further concerns or if you would like to discuss this matter in more detail, please feel free to reach out to us. We value your input and hope to better serve you in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

August 06, 2024

Excellent customer service as always, great people who treat you right, been going there for the last 2 years and won't go anywhere else More

by sparky048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the past two years. It’s our goal to provide excellent customer service and create lasting relationships with our valued customers. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 06, 2024

After 20 years of using them, I feel it’s gone. Downhill car was done. Sat there for three days. Nobody told me or updated me manager said he would call and straighten out my rental fees. For renti More

by stonedonald461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Soller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with Valley Buick GMC of Apple Valley. We understand how frustrating it can be when communication falls short and there’s an unexpected cost involved. Your feedback is important to us, and we encourage you to reach out directly so we can address your concerns and find a resolution regarding the car rental fees. We value your loyalty over the years and hope to restore your confidence in our services. Please feel free to contact us at your convenience. Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Always excellent service. Great people! Timely service and very professional and friendly. Bought several cars there. More

by srleviton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you consistently receive excellent service at Valley Buick GMC of Apple Valley. Our team takes pride in being professional and friendly, and we're glad to know that your experiences reflect that. We look forward to assisting you again with your next vehicle purchase! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

I had a Fast and friendly experience. I would return for further service on my 2024 vehicle. More

by markmac_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a fast and friendly experience at Valley Buick GMC of Apple Valley. We look forward to serving you again for any future service needs on your 2024 vehicle. Safe travels and see you next time! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

All of the staff are friendly and knowledgeable. We have been customers for many years. More

by jeanrudiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the years. It's wonderful to hear that our friendly and knowledgeable staff have made a positive impact on your experience. We look forward to serving you for many more years to come! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Heather Was wonderful! They got me in same day and helped me out immensely! I would definitely recommend them More

by Anniehackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you so much, Annie! We greatly appreciate your kind words and are thrilled to hear that our team at Valley Buick GMC of Apple Valley was able to assist you the same day. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Alex provided great service and service was done quickly and as promised. Thank you kindly More

by LongLiveTheNorthStars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ladino
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Alex provided you with great service and that your service was completed quickly and as promised. At Valley Buick GMC of Apple Valley, we strive to deliver an excellent experience for our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

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