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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,003 Reviews

1,003 Reviews of Valley Buick GMC - Service Center

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April 07, 2025

This dealership has always been good to me when I have purchased vehicles or parts More

by Steve.sommers21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts employees
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Apr 07, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We're glad to hear that your experiences with Valley Buick GMC of Apple Valley have been positive, whether purchasing vehicles or parts. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

Great service. Fair pricing and no surprises. Consistent on wait times. Friendly and skilled service staff. More

by dnovak07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the great service and fair pricing at Valley Buick GMC of Apple Valley. It's fantastic to hear that you found our service staff to be friendly and skilled, and that you experienced consistency with wait times. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

Trustworthy and customer focused; very efficient and was able to get oil change scheduled on short notice. More

by dmnels77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Valley Buick GMC responded

Thank you for taking the time to leave such a wonderful review! We greatly appreciate your kind words about our customer-focused service and efficiency at Valley Buick GMC of Apple Valley. We're glad we could accommodate your oil change on short notice. We look forward to seeing you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

Great service and friendly and knowledgeable staff. Would highly recommend Valley! Service was finished on time. More

by megscarslen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Valley Buick GMC responded

Thank you for your wonderful feedback, Meg! We’re thrilled to hear you had a great experience with our friendly and knowledgeable staff at Valley Buick GMC of Apple Valley. Timely service is important to us, and we appreciate your recommendation. We look forward to welcoming you back for your future needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

They provided a loaner vehicle, they kept the vehicle overnight to be able to replicate the problem with my vehicle and it was successful. More

by Tim.eastes
Recommend Dealer
Yes
Employees Worked With
Casey
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Apr 07, 2025 -

Valley Buick GMC responded

Thank you for your review, Tim! We're glad to hear that we were able to provide you with a loaner vehicle and successfully address the issue with your car. At Valley Buick GMC of Apple Valley, we strive to ensure our customers receive the best service possible. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

Very friendly. Addressed my needs. Efficient as well. A great experience. No snacks in the waiting area though. 😊 Most places I go to have something. But everythin More

by dmccorm663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience at Valley Buick GMC of Apple Valley and that our team was friendly and efficient in addressing your needs. We appreciate your feedback regarding the waiting area snacks and will take it into consideration. Please visit us again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

Apr 08, 2025 -

dmccorm663 responded

Keep up the good work!!!

April 07, 2025

Consistently great service and great people. Heather always makes sure things are done right and our vehicle is in top running order. More

by Thomas Lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Valley Buick GMC responded

Thank you, Thomas! We truly appreciate your kind words about Valley Buick GMC of Apple Valley and are thrilled to hear about your consistent great experiences. Heather is indeed a valuable member of our team, and we're glad she ensures your vehicle is running at its best. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 06, 2025

The technician that did the oil change on my truck got oil all over the valve cover down my manifold Which went down to the splash protectant for the motor and it dripped on my garage floor for two days w More

by maffias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasey cervenka
Report | Print
Apr 08, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand that you faced an issue with the oil change on your truck at Valley Buick GMC of Apple Valley, and we appreciate your feedback. Please know this will be taken seriously so we can ensure a better experience in the future. Thank you for bringing this to our attention. Sincerely, The Team at Valley Buick GMC of Apple Valley

April 06, 2025

Always friendly & knowledgeable. Great staff & mechanic. I like the location & everyone is always available to answer questions. More

by maxine.sieben7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you found our staff to be friendly and knowledgeable at Valley Buick GMC of Apple Valley. It's our goal to be available and helpful to our customers, and we're glad you had such a positive experience. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 05, 2025

They discovered damage from a squirrel chewing through wires. They found more damage as they worked on it and Tom kept me updated along the way with the plan to fix it. They were able to get it fixed for More

by karendymit
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
Report | Print
Apr 05, 2025 -

Valley Buick GMC responded

Thank you for your fantastic review! We're glad to hear that Tom was able to keep you updated while addressing the damage caused by the squirrel. It's great to know that we can get your vehicle fixed quickly and provide you with a pleasant experience. We appreciate your kind words and look forward to assisting you at Valley Buick GMC of Apple Valley in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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