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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,040 Reviews

1,040 Reviews of Valley Buick GMC - Service Center

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April 19, 2025

Great dealership great service people. The friendliness and concern by the service writers is amazing. More

by dougs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the friendly and caring service from our team at Valley Buick GMC of Apple Valley. We're committed to providing the best experience possible, and we're thrilled to hear you felt well taken care of. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 19, 2025

Service Advisor was friendly and went out of her way to make sure I had my car back when I needed it to get to work. More

by jeremy.l.tri
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Swanson
Apr 20, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our Service Advisor was friendly and went the extra mile to ensure you had your car back when you needed it. At Valley Buick GMC of Apple Valley, we strive to provide exceptional service, and it’s great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 18, 2025

Only about making money and screwing over customers. GMC Apple Valley is never at fault and doesn’t make things right. Went home with lugnuts not tightened at all on tire they removed. Brought vehicle i More

by kelseynicole1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Swanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Valley Buick GMC responded

Thank you for sharing your feedback with us. We understand your concerns regarding the service you received at Valley Buick GMC of Apple Valley. It’s important to us that our customers feel valued and receive the highest level of service. We take your comments about the tire and battery seriously and would like the opportunity to address them. Please consider contacting us directly so we can discuss this with you further. Your input is essential in helping us improve. Sincerely, The Team at Valley Buick GMC of Apple Valley

April 17, 2025

Always excellent! !! I have been going to Valley going back to the days of Joe Graeve Motors! More

by buffs33
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Soller
Apr 17, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We're delighted to hear that you've been a loyal customer of Valley Buick GMC of Apple Valley for so long. Your continued support means a lot to us, and we look forward to serving you for many more years to come! Feel free to share your experiences with others. Sincerely, The Team at Valley Buick GMC of Apple Valley

April 17, 2025

I went in for three separate issues. They were able to get one addressed, one they could not repeat there, and the third was not worked on based on the technicians response - which I dis More

by denniskdienst
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Soller
Apr 18, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us, Dennis! I’m glad to hear that you were treated well during your visit to Valley Buick GMC of Apple Valley and that one of your issues was addressed. We appreciate your feedback regarding the other concerns, and I encourage you to follow up with us so we can work towards a solution. Your satisfaction is important to us, and we look forward to assisting you further. Thank you for choosing Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 17, 2025

Great services, very responsible, reasonable price. Got a quoted from another dealer first, but Valley Buick GMC only quoted half of the price, GMC actually try to fix the problem, not like another dea More

by XJ W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Valley Buick GMC responded

Thank you for your amazing review! We appreciate your kind words about the great service you received at Valley Buick GMC of Apple Valley. It's fantastic to hear that our team was able to provide a reasonable price and effectively address your issue. We always strive to provide the best solutions for our customers. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 17, 2025

They are fast and very nice people I will love to go back to Chevy in Apple Valley Mn More

by Jerry’s Limo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Valley Buick GMC responded

Thank you for your kind words! I appreciate your positive feedback about the fast service and friendly staff at Valley Buick GMC of Apple Valley. We hope to welcome you back soon. If you have any questions or need assistance in the future, please feel free to reach out! Sincerely, The Team at Valley Buick GMC of Apple Valley

Apr 17, 2025 -

Valley Buick GMC responded

Thank you for your kind words, Jerry! We appreciate your positive feedback about the fast service and friendly staff at Valley Buick GMC of Apple Valley. We hope to welcome you back soon. If you have any questions or need assistance in the future, please feel free to reach out! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 16, 2025

Gets done what I needed done! !! I can trust that they know what the problem is. More

by Vern.kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Valley Buick GMC responded

Thank you for your fantastic review! We're glad to hear that you felt confident in our ability to address your needs. At Valley Buick GMC of Apple Valley, we strive to provide trustworthy service. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 15, 2025

In every way these guys are wonderful to work with. From oil changes to full service, they know my vehicles and I trust their knowledge and expertise. It’s always done right! More

by gschnell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in accessories
Apr 16, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences at Valley Buick GMC of Apple Valley. Trusting us with your vehicle is the highest compliment we could receive, and we're glad to know you appreciate our expertise. We look forward to serving you again for any of your automotive needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 15, 2025

Too expensive $155 is too expensive $155 is too expensive $155 is too expensive too expensive too expensive More

by autocreditspecialists
Recommend Dealer
No
Apr 16, 2025 -

Valley Buick GMC responded

Thank you for your feedback. We understand that pricing is an important factor for our customers at Valley Buick GMC of Apple Valley. We strive to offer competitive prices and appreciate your input. If you have any specific concerns or would like to discuss this further, please feel free to reach out to us. We're here to help! Sincerely, The Team at Valley Buick GMC of Apple Valley

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