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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,205 Reviews

1,205 Reviews of Valley Buick GMC - Service Center

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August 05, 2024

Was addressed promptly upon arrival, loaner was ready and waiting for me and I was on myway More

by charlie998079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that your experience at Valley Buick GMC of Apple Valley was smooth and efficient. It's our goal to ensure a hassle-free process for all our customers. We look forward to seeing you again on your next visit! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

It is the best dealership I have ever worked with, I now live in Florida but stopped in to have my vehicle serviced. Was treated wonderfully by the service department and Neil Hatting my sales represen More

by Gerrykrogman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Valley Buick GMC of Apple Valley and our service department. It's fantastic to hear that Neil was able to check in on you during your visit. We value your loyalty and look forward to assisting you again, whether you're back in the area or in need of support from Florida! Safe travels! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Great service,great people! !!!!!!’very friendly and accommodating..Always very satisfied with the full service.!! More

by Lois newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with our team at Valley Buick GMC of Apple Valley. Your satisfaction is our priority, and we appreciate your kind words about our service and staff. We look forward to welcoming you back again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you so much for your feedback! We appreciate your support for Valley Buick GMC of Apple Valley. Looking forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Would have been nice if they washed my car they usually do not sure why they didn't More

by trexor_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We understand that having your vehicle washed is an important part of your experience at Valley Buick GMC of Apple Valley. While we're glad you chose us, we appreciate your comments and will ensure that our team is aware of your expectations moving forward. If there's anything else we can assist you with, please feel free to reach out. Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

I had a Fast and friendly experience. I would return for further service on my 2024 vehicle. More

by markmac_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a fast and friendly experience at Valley Buick GMC of Apple Valley. We look forward to serving you again for any future service needs on your 2024 vehicle. Safe travels and see you next time! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Excellent work and great service, very professional. They took care of my rental car and everything else! Thank you More

by tax-limit0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop manager
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Valley Buick GMC of Apple Valley. It's great to know that our team provided you with excellent service and took care of your rental car needs. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

The tech didn’t fasten my ac control unit properly leaving it jiggling in the dash board. Mind you this was THE part they were replacing. This meant I had to go back the next day and get them to fix i More

by istekly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you bringing this to our attention. We understand your frustration regarding the AC control unit not being installed correctly at first. At Valley Buick GMC of Apple Valley, we strive for excellence in our service, and it's great to hear that our team acted promptly to rectify the issue. Your experience is important to us, and we are committed to ensuring that all our services meet the highest standards. Please feel free to reach out directly if you have any more concerns. We look forward to serving you better in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

All of the staff are friendly and knowledgeable. We have been customers for many years. More

by jeanrudiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the years. It's wonderful to hear that our friendly and knowledgeable staff have made a positive impact on your experience. We look forward to serving you for many more years to come! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Heather Was wonderful! They got me in same day and helped me out immensely! I would definitely recommend them More

by Anniehackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you so much, Annie! We greatly appreciate your kind words and are thrilled to hear that our team at Valley Buick GMC of Apple Valley was able to assist you the same day. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

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