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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,131 Reviews

1,131 Reviews of Valley Buick GMC - Service Center

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June 08, 2024

Fast, friendly service. The customer service representatives were very knowledgeable. The facilities were very clean and inviting More

by John Coops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Valley Buick GMC responded

Thank you, John, for the 5-star review! We are delighted to hear that you had a positive experience with us at Valley Buick GMC of Apple Valley. We take pride in providing fast and friendly service, knowledgeable customer service representatives, and clean facilities. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 08, 2024

I had my vehicle serviced at this dealership. They were fast, friendly, capable. They did the work correctly and my vehicle works exactly as it should now. More

by J Jett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex (service writer)
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Jun 11, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience with us! We're thrilled to hear that your vehicle service at Valley Buick GMC of Apple Valley met your expectations. We appreciate your kind words about our fast, friendly, and capable service. Please feel free to visit us again for any future vehicle needs or share your experience with others. Drive safely! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 06, 2024

I’m still buying or leasing all of cars, as we have been doing for the last twenty years . I believe that is reason enough. More

by keokikainui4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Valley Buick GMC responded

Thank you for being a loyal customer for the last twenty years! We truly appreciate your continued support and trust in Valley Buick GMC of Apple Valley for all your car buying and leasing needs. We look forward to serving you for many more years to come. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 06, 2024

Scott didn’t follow through with the plan. he didn’t get the tires rotated as requested. Everything else was done just fine More

by robertgkepner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you bringing this to our attention. Please feel free to contact us directly so we can address this matter. Thank you. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 06, 2024

The service department checked & performed all that I requested them to do regarding my vehicle. More

by pamelaahansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Valley Buick GMC responded

Thank you for trusting Valley Buick GMC of Apple Valley with your vehicle service needs. We're glad to hear that our service department met your expectations. We appreciate your positive feedback and look forward to assisting you again in the future. Drive safely! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 06, 2024

The communication was good. The advise from the personal was also great. Everything was transparent and timely. Assistance with transportation to andc from home was great. More

by nevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Valley Buick GMC responded

Thank you for the 5-star review! We're delighted to hear that you had a positive experience with our team at Valley Buick GMC of Apple Valley. We aim to provide transparent and timely service, along with great communication and helpful advice. We're glad the assistance with transportation was a convenience for you. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 06, 2024

Excellence! A warm welcome, followed up with courtesy and expertise. I felt that the care for my vehicle extended to the care of the driver; me! Not to mention t More

by Nikcann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We are thrilled to hear about your excellent experience at Valley Buick GMC of Apple Valley. Providing top-notch service and a welcoming environment for both you and your vehicle is always our priority. We appreciate your feedback and look forward to welcoming you back with another smile in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 06, 2024

Valley makes it so easy and it was extremely fast as well. Five Stars for sure. More

by 8conroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Valley Buick GMC responded

Thank you for the fantastic 5-star review! We're thrilled to hear that you found your experience with Valley Buick GMC of Apple Valley easy and fast. We appreciate your support and hope to see you again soon. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 05, 2024

Great service and time to repair was also excellent. Recall was also performed in that timeframe More

by kbjick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience with us at Valley Buick GMC of Apple Valley! We're thrilled to hear that you received great service, quick repair time, and that the recall was taken care of efficiently. We appreciate your business and look forward to assisting you in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 04, 2024

Everything was clean the people were helpful and friendly. I don't mind driving further for the good service More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Valley Buick GMC responded

Thank you for the kind words, Kathleen! We're thrilled to hear that you had a great experience with us at Valley Buick GMC of Apple Valley. We appreciate your recognition of our clean facilities and friendly staff. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Safe travels! Sincerely, The Team at Valley Buick GMC of Apply Valley

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