Valley Buick GMC - Service Center

Great service Efficient, friendly and done on time! Always a pleasure to have service done here even though the location is not very close to my home it’s worth the Efficient, friendly and done on time! Always a pleasure to have service done here even though the location is not very close to my home it’s worth the drive! More

Brake check, anti collision acting up Brake issue could not be duplicated. It was submitted to GM and waiting their reply. I was offered a car wash which I thought was great since I just Brake issue could not be duplicated. It was submitted to GM and waiting their reply. I was offered a car wash which I thought was great since I just returned from a camping trip and my truck was very dirty. However, it must have been forgotten as it was not washed when I picked it up. More

Oil change and tire rotation Great service and courteous people. Easy to schedule and service finished on time. Courtesy shuttle took us to Perkins for breakfast while service w Great service and courteous people. Easy to schedule and service finished on time. Courtesy shuttle took us to Perkins for breakfast while service was being done. More

Fantastic service This dealership and service department has always been my go-to for anything I need done with my vehicle. We now live in Duluth and still drive to App This dealership and service department has always been my go-to for anything I need done with my vehicle. We now live in Duluth and still drive to Apple Valley for our vehicle upkeep. I would definitely recommend this service department to anyone looking for great service and extremely knowledgeable people! Thanks Valley! More

Great Experience Service is always great. Always do what is promised, on time. Scott in service is a great communicator. Shane always there in support. Great dealer Service is always great. Always do what is promised, on time. Scott in service is a great communicator. Shane always there in support. Great dealership! More

Unschedule Service My car started acting up on Sunday morning when the shop was not open. I knew I needed to get it in and had no way to contact them but didn't want to My car started acting up on Sunday morning when the shop was not open. I knew I needed to get it in and had no way to contact them but didn't want to wait until Monday. I know they are usually very busy so I drove it down there, left my keys along with a note of what the issue was in the drop box. I figured they would need to have my car for a few days. When I called at 8:00 a.m. and spoke to Jim he said they already had it scheduled for that day and he would give me a call when they looked at it. He then called back and they took care of the issue along with a couple other items that needed to be addressed. I was so surprised that they were able to get to it right away and so appreciative. More

Quick and courteous There was a mix up in scheduling and I was not scheduled when I thought I was. They worked me in on a very busy day and the service was completed in There was a mix up in scheduling and I was not scheduled when I thought I was. They worked me in on a very busy day and the service was completed in under an hour. More

Good service Check engine light was on/off for several days...Scott had it diagnosed and corrected the issue within a minimum time , so the wait time was short.. Check engine light was on/off for several days...Scott had it diagnosed and corrected the issue within a minimum time , so the wait time was short.. More

excellent customer care When bringing my vehicle in for AC service I had my granddaughter along. The car seat had to be moved to the loaner car, Scott helped with carrying t When bringing my vehicle in for AC service I had my granddaughter along. The car seat had to be moved to the loaner car, Scott helped with carrying the base for me. Another gentleman helped me to get to the the loaner. The same extra help was given when I moved everything back into my car. The people at Valley really do go out of their way to make the experience great. I don't want to go to any other car repair garage. More

Checking routine service brakes Good service, notify me what need to repair and found some issues to repair under warranty. Good job to resurface rotor. But forgot provide me free ca Good service, notify me what need to repair and found some issues to repair under warranty. Good job to resurface rotor. But forgot provide me free car wash!!! More