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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,205 Reviews

1,205 Reviews of Valley Buick GMC - Service Center

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August 05, 2024

I have been a customer of Valley GMC/Buick for over 20 years. The employees have always been very friendly and knowledgeable. I have purchased several cars from them and have always trusted them to servic More

by mjoyolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the past 20 years. It’s great to hear that our team has consistently provided you with friendly service and trustworthy vehicle maintenance. We look forward to continuing to serve you and your automotive needs for many more years to come! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Excellent service at reasonable prices. Respectful, efficient customer care. Customer waiting area is very clean. More

by Galinbville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with our service at Valley Buick GMC of Apple Valley. Our team is dedicated to providing respectful and efficient care, and we pride ourselves on maintaining a clean waiting area for our customers. We look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Good attention to detail and very timely. With great customer service and friendly staff. The water that they provide in the customer waiting area is also very good. More

by Regal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great attention to detail and timely service at Valley Buick GMC of Apple Valley. Our team takes pride in providing friendly customer service, and we're glad you enjoyed the refreshments in our waiting area. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

very friendly professional nice people who like to help always I am happy to be there More

by yared.et
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our friendly and professional team at Valley Buick GMC of Apple Valley. Your satisfaction is our priority, and we're here to help whenever you need us. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

The service writer did an outstanding job of addressing my concerns! For now at least I am very pleased! More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
StEphen Swinford
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you, Tom! We're thrilled to hear that our service writer addressed your concerns effectively. At Valley Buick GMC of Apple Valley, we strive to ensure every customer's satisfaction. We appreciate your positive feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Longer operating hours are needed. Everything else was great. You have an absolutely wonderful day. More

by crnettworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We appreciate your suggestion regarding longer operating hours, and we're glad to hear that you had a great experience at Valley Buick GMC of Apple Valley. Your input is valuable to us, and we will take it into consideration as we strive to improve our services. Have a wonderful day! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Very accommodating and easy to work with and keeps you informed about your vehicle and they’re progress while working on it. More

by dspeter57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you found us at Valley Buick GMC of Apple Valley accommodating and easy to work with. It's important to us to keep our customers informed about their vehicles throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 04, 2024

The employees were friendly and efficient. We came for an oil change and didn't have to wait too long. The lounge was a very pleasant place More

by joycelalme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our employees friendly and efficient during your oil change at Valley Buick GMC of Apple Valley. It's great to know that you enjoyed our lounge as well. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 03, 2024

Efficient and friendly service again. Trust this team to take care of my children’s cars More

by lemminsj12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 06, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Valley Buick GMC of Apple Valley has become your trusted dealership since you moved here. It's great to know our team has been helpful and exceeded your expectations during your car and truck purchases. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 03, 2024

Friendly staff and love that you and stop anytime to get an estimate. Was easy to schedule and appointment to have the work done on my car. The car was completely as told. Would recommend this company any d More

by Steipel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our friendly staff at Valley Buick GMC of Apple Valley. It's great that you found scheduling your appointment easy and that we met your expectations with the work done on your car. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

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