Valley Buick GMC - Service Center

Disappointed This is the second time I've taken the Acadia into the dealership and the person I end up getting is not in a good mood. Seems to be too busy to help This is the second time I've taken the Acadia into the dealership and the person I end up getting is not in a good mood. Seems to be too busy to help the customer. Although she did call me sweetie at the end so she may not have been as rude as she came across. Commenting on windows not being clean so I'm not sure if that had her preoccupied. Saw person tripping on carpets twice inside the building as I sat and waited for car repair. Disappointed as I used to love this dealership. Now I'm not so sure. May go to Bloomingtons. Person that takes money was very nice. More

a little frustrating frustrating when the service garage can not find the issue you have had with the software on the vehicle, unfortunately I don't live in the same commu frustrating when the service garage can not find the issue you have had with the software on the vehicle, unfortunately I don't live in the same community as the garage More

Always a great experience We have purchased several vehicles from Valley Buick GMC and always have had them service the vehicles. We have always been well satisfied with the se We have purchased several vehicles from Valley Buick GMC and always have had them service the vehicles. We have always been well satisfied with the service department. They are always very professional. We highly recommend Valley Buick GMC for purchasing and servicing your vehicles. More

Friendly people After having a car fixed at Valley Buick and GMC my husband comes home happy. They have a great crew The restroom is very clean and the showroom spa After having a car fixed at Valley Buick and GMC my husband comes home happy. They have a great crew The restroom is very clean and the showroom sparkles!!! More

AWESOME Valley always goes above and beyond even when I'm late for my service appointments. No one has serviced my truck but Valley since the day I bought it Valley always goes above and beyond even when I'm late for my service appointments. No one has serviced my truck but Valley since the day I bought it there 19 years ago...and no one else ever will. More

Service This dealership is an all around 5 star dealership. From buying a car to the service it’s a first class experience. I have been buying cars from th This dealership is an all around 5 star dealership. From buying a car to the service it’s a first class experience. I have been buying cars from this dealership for over 15 years. This is my dealership for life. I am all about the service department. If customer service is non existent in the service department - I am out. Randy and his team hit it out of the park everytime. When I arrive they call me by name and they genuinely appreciate my business. Great job Randy and team! More

Great service and never a glitch! I can always get an appointment when I need one. They take good care of my vehicle and inform me of any possible future issues. Pleasant atmosphere an I can always get an appointment when I need one. They take good care of my vehicle and inform me of any possible future issues. Pleasant atmosphere and fell that they appreciate my business. More

Service and an Oil Change From what I can tell service items were completed successfully and as described. Heather was great to work with and kept me informed along the way. From what I can tell service items were completed successfully and as described. Heather was great to work with and kept me informed along the way. More

Not Awesome at All I brought my 2018 Sierra 1500 pickup in because the park assist sensors have performed intermittantly at least a half dozen times since I purchased th I brought my 2018 Sierra 1500 pickup in because the park assist sensors have performed intermittantly at least a half dozen times since I purchased this truck. I brought it in for service on March 7th. Valley had the truck for nine days to diagnose and troubleshoot the problem. * Service Dept. was uncertain and confused about the occurrence of this problem * Service writer gave me internet documentation about how the sensors work and may not work - essentially telling me I need to read my owners manual with regard to this systems operation. * Dealership drove my vehicle for 95 miles during this nine days and neglected to put any fuel in it. * The drivers seat was left dirty and grimy from shop techs * Last but not least - The problem is not fixed and sensors still fail when wet or car washed More

Great service Great customer service. Always friendly. Long time customer. Won’t go anywhere else. Will be leading a new Buick soon. Won’t buy/lease from anywhe Great customer service. Always friendly. Long time customer. Won’t go anywhere else. Will be leading a new Buick soon. Won’t buy/lease from anywhere else. More